Case Manager, Manhattan

Westhab Inc.; New York (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

Westhab Inc. in Manhattan is seeking a Case Manager to assess clients’ needs, plan services, and link residents to housing resources within the agency’s Services program.

The role includes weekly client meetings, coordination with Housing Specialist and partners, advocacy, and thorough documentation of activities while maintaining a 35-hour work week in Manhattan. A Bachelor’s degree in social work or related field is preferred with at least 1 year of case management experience; bilingual

Qualifications

• Bachelor's degree in social work or related field preferred.
• At least 1 year of case management experience with homeless, mentally ill, substance abuse, or low-income populations.
• Bilingual a plus; strong relationship-building and organizational skills; ability to work independently.

Responsibilities

• Conduct intake and assessment to orient client and develop an individual service plan.
• Meet weekly with client to help achieve service plan goals.
• Coordinate services with Housing Specialist and other staff/partners.
• Provide advocacy for entitlements and services.
• Provide crisis intervention and counseling to support decision making.
• Document case management activities per agency/funding guidelines.
• Complete housing applications for clients based on needs.
• Achieve monthly placement quota.
• Facilitate workshops/groups and escort clients as needed.
• Attend staff meetings and trainings; maintain flexibility for evenings/weekends.

Skills

Relationship building

Organizational skills

Time management

Bilingual

Education

Bachelor's Degree in Social Work or related Human Services field

Tools

Microsoft Word

Microsoft Excel

Job description

Case Manager, Manhattan

Full time Professional New York, NY, US

Salary Range: $40,000.00 To $45,000.00 Annually

SALARY

$40,000-$45,000

DEPARTMENT

SERVICES

REPORTS TO

DIRECTOR OF SOCIAL SERVICE

FLSA

NON-EXEMPT

LOCATION

MANHATTAN, NY

SUMMARY

The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing.

DUTIES & RESPONSIBILITIES

• Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
• Meet weekly with the client to assist with the achievement of individual service plan goals.
• Coordinate services with Housing Specialist, other staff, and external partners
• Provide advocacy for individual clients around entitlements and services.
• Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funding source guidelines and procedures.
• Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups, and escort clients as applicable.
• Attend staff meetings and trainings to enhance skills that are related to the job function.
• Must be able to work flexible, alternate schedules, which may include evening and weekend shifts.
• Perform other related duties.

EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS

Bachelor's Degree in Social Work or Human Services Field preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently, but know when to raise issues with the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

WORK HOURS

Monday - Friday 9:00 AM - 5:00 PM

35 hours work week