Case Manager - Managed Care

Catholic Charities, Diocese of Joliet; Kankakee (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

14 Holidays

Vacation days

Paid Leave days

Sick days

Medical/Dental/Vision Health Ins

Flexible Spending Account

Short-term Disability Insurance

Long-Term Disability Insurance

Life and AD&D Insurance

403B Retirement Plan

Employee Assistance Program (EAP)

Job summary

Catholic Charities Diocese of Joliet is hiring a Case Manager to assess eligibility for waiver services for older adults, advocate for access to needed programs, and maintain accurate case records. The role emphasizes dignity, respect, and crisis-responsive support within a mission-driven organization.

Qualifications include a bachelor's degree in social work or related field and at least three months in a related setting.

Qualifications

• Bachelor's degree in social work, psychology, or related field from an accredited institution.
• Minimum of three months of experience in a related field.
• Preferred experience with aging services.
• Fundamental communication and problem-solving skills.
• Ability to work independently and respond appropriately in crises.

Responsibilities

• Case Manager conducts eligibility determinations (DOEs) for older adults seeking waiver services while enrolled with a Managed Care Organization.
• Provide active intervention, advocacy and social work to access necessary services and complete referral forms.
• Complete proper termination of cases.
• Maintain confidential case records and meet documentation standards.
• Accurate completion of all required reporting and documentation.
• Maintain cooperative relationships with service providers and community organizations, including regular contact with Managed Care Organizations.
• Submit accurate files to billing in a timely manner.
• Attend training, staff, and team meetings, and act as an Agency ambassador in the community.
• Other duties as assigned within the guidelines of this position.

Skills

Communication skills

Problem-solving

Microsoft Office

Education

Bachelor's degree in social work, psychology, or related field

Tools

Microsoft Office

Job description

Description

Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.

Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.

If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.

General Responsibilities

1. Case Manager conducts determination of eligibility assessments (DOEs) for older adults seeking waiver services while being enrolled with a Managed Care Organization.
2. Active intervention, advocacy and social work to access necessary services from various programs and complete any necessary referral forms.
3. Complete proper termination of cases.
4. Maintain confidential case records and meet documentation standards.
5. Accurate completion of all required reporting and documentation.
6. As a Case Manager, maintain cooperative relationships with service providers and community organizations, including regular contact with Managed Care Organizations.
7. Submit accurate files to billing in a timely manner.
8. Attend training, staff, and team meetings, and act as an Agency ambassador in the community.
9. Other duties as assigned within the guidelines of this position.

Great Employer Provided Benefits

• Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
• Medical/Dental/Vision Health Insurances
• Flexible Spending Account
• Short-term Disability Insurance
• Long-Term Disability Insurance (employee paid optional)
• Life and AD&D Insurance
• 403B Retirement Plan with employer contributions
• Employee Assistance Program (EAP)

Requirements

1. Bachelor's degree in social work, psychology, or related field from a regionally accredited institution. In some cases, a waiver may be granted by the Illinois Department on Aging if employee has significant case management or significant experience in aging services.
2. Minimum of three months of experience in a related field.
3. Preferred experience with program-specific populations.
4. Fundamental communication and problem-solving skills.
5. Ability to work independently and respond appropriately in crises.
6. Relate well to individuals with disabilities and older adults, respecting their privacy and dignity.
7. Effective and constructive interaction with diverse cultures and backgrounds.
8. Proficiency in Microsoft Office applications (Outlook, Word, Teams).
9. Strong verbal and written communication skills.
10. Adhere to the Agency’s Code of Ethics and conduct all responsibilities in accordance with the standards outlined in the Employee Handbook.
11. Valid driver's license, reliable transportation, and proof of liability insurance.