Case Manager III-ADS

Socket.dev; Minneapolis (MN); Hybrid; USD 56,000 - 63,000; Full time

Job summary

Catholic Charities of St. Paul and Minneapolis is seeking a Case Manager III in Aging and Disability Services. The role combines remote work with 5–15 client visits per month, focusing on developing and monitoring service plans, coordinating with partners, and advocating for clients to improve quality of life.

The position emphasizes trauma-informed, culturally aware, person-centered care, with opportunities for professional growth and collaboration within a mission-driven team.

Qualifications

• Bachelor’s or master’s degree in social work, psychology, sociology, human services, or related field preferred.
• Or a bachelor’s degree with at least one year of experience in social work/case management in a public/private social services agency.

Responsibilities

• Perform initial and annual assessments, education, and case management including in-home visits.
• Develop and maintain service plans with clients and resources.
• Advocate for clients and assist with required paperwork.
• Coordinate with community systems for linkage, referral, and crisis management.
• Maintain complete case documentation and records as required.

Skills

Cultural awareness

Diversity and inclusion

Diverse backgrounds experience

Self-motivated

Team oriented

Problem solving

Communication & tech

Healthy boundaries

Education

Bachelor’s or Master’s in Social Work/related field

Experience as social worker/case manager (1+ year)

Tools

Zoom/Teams

Electronic Health Records (EHR)

Job description

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Case Manager III – Disability Waiver

Elliot Park/Hybrid

The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community. As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways – preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.

Catholic Charities of St. Paul and Minneapolis is looking for caring, compassionate individuals to ensures older adults and individuals with disabilities live and thrive in the home of their choosing! You can make a difference in the quality of life of older adults and individuals with disabilities!

WAGE RANGE: $56,000 - 63,000/annually

LOCATION: This role is primarily work from home but requires 5-15 client visits per month.

WHY YOU'LL LOVE WORKING HERE

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.

WHO ARE WE LOOKING FOR:

A passionate and detail-oriented human services professional who is:

• Culturally aware and actively supports diversity, equity, and inclusion.
• Experienced in working with people from diverse cultural and linguistic backgrounds.
• Self-motivated and thrives in a fast-paced, team-oriented environment.
• Skilled in problem-solving and adept at navigating complex systems and resources.
• Dedicated to social justice and providing high-quality, person-centered services.
• Proficient with professional communication and technology, including smartphones, apps, laptops, Zoom/Teams, and electronic health record systems.
• Committed to healthy boundaries, strong self-care, and sustainable work/life integration.

JOB SUMMARY: Catholic Charities is seeking a self-motivated leader who is dedicated and detail-orientated, compassionate, trauma-informed, and culturally aware to serve as a Case Manager III in our Aging and Disability Services.

This position works directly with assigned clients to develop the client's service plan, including the intake and annual assessment of clients’ needs, available community partners and resources, and applicable Catholic Charities services. They will adhere to case documentation requirements and works directly with clients to support client success, and track client progress and adjusts service plan, as necessary.

They will serve as an advocate for the client, and maintain complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies. They will provide education related to services and challenges to the community.

ESSENTIAL FUNCTIONS:

1. Provides initial and annual assessments, education, and case management services to a complex, often long-term group of assigned clients, which includes in-home visits.
2. Prepares, evaluates, and maintains a service plan to meet the needs of the client including both Catholic Charities programs and other available community resources.
3. Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
4. Consults cooperates, and educates community systems to facilitate linkage, referral, crisis management and follow up, focusing on attaining goals.
5. Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
6. Coordinates with the supervisor on all aspects of client care and seeks appropriate guidance and feedback from other team members.
7. Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.
8. May facilitate group or individual meetings to provide education, teach critical skills, and/or provide support for program participants.
9. Mentors other Case Managers within program.
10. May transport clients dependent on program guidelines and needs.
11. Other duties as assigned.

MINIMUM QUALIFICATIONS/EXPERTISE:

• Bachelor’s or master’s degree in social work, Psychology, Sociology, Human Services, or related field preferred.
  • Or a bachelor’s degree with a major in any field and at least one (1) year of experience as a social worker/case manager/care coordinator in a public or private social services agency.
• Pass DHS background check and meet their requirements for the provision of case management by meeting the social work standards under the MN Merit System.
• Additional training, education, or licensure may be required per program need.
• Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
• Must have a valid driver’s license and proof of current insurance coverage if transporting clients.

JOB CLASSIFICATION: Regular; Full-Time; Salaried; Exempt

PHYSICAL REQUIREMENTS:

• CPR: Yes
• Driving: Yes
• Operating specialized machinery (additional assessment may be required): No
• Walking or standing > 2 hours/shift: No
• Lifting up to 25lbs without assistance: No
• Lifting up to 50lbs without assistance: No
• Physically restraining clients: No

Catholic Charities is an equal opportunity employer.

Job Description Updated: 5/24/2024

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.