Case Manager - Lied Bridge

The Salvation Army Southwest Division; North Las Vegas (NV); On-site; USD 28,000 - 33,000; Full time

Job summary

The Salvation Army Owens Campus in Nevada seeks a full-time Housing/Resident Services Coordinator to provide trauma-informed care and manage residential housing operations. You will maintain resident files, coordinate intake meetings, inspections, and reports, ensuring move-in readiness and high occupancy while collaborating with service coordinators and the maintenance team.

Applicants should have a Bachelor’s degree in a related field or four years of relevant case management experience,

Qualifications

• Bachelor’s degree or four years of equivalent case management experience.
• Ability to work with diverse backgrounds and maintain confidentiality.
• Maintain documentation and coordinate with multiple teams.

Responsibilities

• Provide trauma-informed care to residents related housing needs.
• Maintain resident files and organize intake/assessment meetings.
• Coordinate repairs, inspections, and monthly statistics reporting.
• Ensure move-in readiness and 90% unit occupancy.
• Enter data into HMIS/CMIS and assist with program policies.

Skills

Trauma-informed care

Documentation

Communication skills

Teamwork

Driver's license

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Sociology or related field

Tools

Word

Excel

PowerPoint

Publisher

Outlook

Job description

Description

Location: The Salvation Army – Owens Campus

Status: Full Time/Non-Exempt

Rate of Pay: $20-$24

MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS

• Bachelor’s degree in Social Work, Counseling, Psychology, Sociology or related field, or four years experience performing case management in a residential program.
• Ability to work with people of diverse backgrounds and circumstances.
• Demonstrated dependability, maturity and initiative. Must be able to maintain client/program/agency confidentiality and treat everyone with dignity and respect. Ability to work alone and as a part of a team.
• Ability to maintain a self-motivated and self-directed schedule, address multiple projects in a timely manner and take projects from beginning through completion.
• Knowledge of community resources, particularly permanent housing options.
• Ability to keep accurate and concise documentation.
• Excellent interpersonal, telephone and communication skills, both written and verbal.
• Excellent knowledge of and ability to use current Microsoft software computer programs including Word, Excel, PowerPoint and Publisher, as well as Outlook.
• Must possess a valid Nevada driver’s license and pass a motor vehicle record check.
• CPR/First Aid certification or willingness to obtain it.
• Must be able to successfully pass a criminal background check.

RESPONSIBILITIES

• Provide trauma-informed care to residents related housing needs.
• Make sure client files assigned to the Lied Bridge Unit Property manager are orderly and up-to-date.
• Arrange Intake Assessment Panel meetings for potential new residents.
• Organize case conferences as needed with assigned Vocational and Anti-Trafficking Services Coordinator and Director of Social Services.
• Do unit inspections and provide inspection reports to case managers.
• Monthly meeting with transitional housing participants. Meeting consists of residential compliance, UA, budgeting, and transition to permanent housing plan.
• Prepare, maintain and distribute resident rosters for coordinator and front vocational desk (Weekly).
• Help residents resolve issues related to property needs.
• Maintain deposit records and ensure participants’ fees are addressed in accordance with program requirements and expectations.
• Inspect unit for damages and cleanliness upon resident departure. Monthly unit inspections.
• Ensure that units are move-in ready. Seven-day turn-around.
• Provide drug testing upon suspicion or at random in conjunction with TSA and program policies and procedures.
• Plan with approval resident meetings and activities.
• Maintain key box and record of all keys distributed for the Lied Bridge Units.
• Monitor condition of the laundry facilities and clubhouse.
• Coordinate repairs with the Maintenance Coordinator and/or outside vendor.
• Perform general maintenance and housekeeping duties within residential units, including cleaning, organizing, and basic upkeep.
• Enforce TSA property and Lied Bridge Unit program rules and policies and procedures.
• Enter data into HMIS/CMIS and compile monthly statistics for internal reporting.
• Attend staff meetings as required.
• Maintain occupancy rate of units at 90% or higher.
• Recruitment of potential residential participants to maintain expected occupancy rate.
• Other duties, as assigned.

This position has access to confidential and private information. This position is subject to grant funding; however, if the funding ends the position may be eliminated. It is essential that confidentiality and privacy be observed.

PHYSICAL REQUIREMENTS

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Novice

Bachelors or better in Social Work or related field.

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.