Case Manager - Care Coordination Program

Catholic Charities, Diocese of Joliet; Kankakee (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Time off: holidays, vacation, paid-leA

Medical/Dental/Vision Insurance

Flexible Spending Account

Short-term Disability Insurance

Long-Term Disability Insurance

Life and AD&D Insurance

403B Retirement Plan

Employee Assistance Program (EAP)

Job summary

Catholic Charities, Diocese of Joliet is seeking a dedicated professional to deliver intake, assessment, and comprehensive case management services in a community-focused role. You will determine eligibility for aging programs and develop written plans to promote client independence.

Join a mission-driven team committed to dignity, privacy, and advocacy. The role includes cross-program collaboration, education outreach, and ongoing professional development opportunities.

Qualifications

• Bachelor's degree in social work, psychology, or related field from a regionally accredited institution; waiver may be granted in some cases.
• Minimum of three months of experience in a related field.
• Proficiency with Microsoft Office (Outlook, Word, Teams).
• Strong verbal and written communication skills.
• Ability to work independently and respond appropriately in crises.
• Respect for privacy and dignity of individuals with disabilities and older adults.
• Effective interaction with diverse cultures and backgrounds.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide intake, screening, assessment, case planning, crisis intervention, and case management services.
• Determine eligibility for Illinois Department on Aging Waiver Program (Community Care Program).
• Conduct comprehensive needs assessments and determine eligibility for services.
• Establish written care or treatment plans with clients and families for maximum independence.
• Active intervention and advocacy to access necessary services from various programs.
• Complete monitoring, follow-up, and proper termination of cases.
• Ensure the completion of Intensive Casework with each completed comprehensive assessment.
• Complete critical incident reports in accordance with Illinois Department on Aging Standards.
• Maintain confidential case records and meet documentation standards.
• Accurate completion of all required reporting and documentation.
• Maintain cooperative relationships with service providers and community organizations.
• Conduct educational presentations for professional and community groups.
• Attend training, staff, and team meetings, and act as an Agency ambassador in the community.
• Other duties as assigned within the guidelines of this position.

Skills

Communication skills

Crisis response

Independent work

Interpersonal skills

Microsoft Office

Education

Bachelor's degree in social work, psychology, or related field

Tools

Microsoft Office

Job description

Description

Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security.

Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect.

If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.

General Responsibilities

1. Provide intake, screening, assessment, case planning, crisis intervention, and case management services.

2. Determine eligibility for Illinois Department on Aging Waiver Program (Community Care Program).

3. Conduct comprehensive needs assessments and determine eligibility for services.

4. Establish written care or treatment plans with clients and families for maximum independence.

5. Active intervention and advocacy to access necessary services from various programs.

6. Complete monitoring, follow-up, and proper termination of cases.

7. Ensure the completion of Intensive Casework with each completed comprehensive assessment.

8. Complete critical incident reports in accordance with Illinois Department on Aging Standards.

9. Maintain confidential case records and meet documentation standards.

10. Accurate completion of all required reporting and documentation.

11. Maintain cooperative relationships with service providers and community organizations.

12. Conduct educational presentations for professional and community groups.

13. Attend training, staff, and team meetings, and act as an Agency ambassador in the community.

14. Other duties as assigned within the guidelines of this position.

Great Employer Provided Benefits

• Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days


• Medical/Dental/Vision Health Insurances


• Flexible Spending Account


• Short-term Disability Insurance


• Long-Term Disability Insurance (employee paid optional)


• Life and AD&D Insurance


• 403B Retirement Plan with employer contributions


• Employee Assistance Program (EAP)

Requirements

1. Bachelor's degree in social work, psychology, or related field from a regionally accredited institution. In some cases, a waiver may be granted by the Illinois Department on Aging if employee has significant case management or significant experience in aging services.


2. Minimum of three months of experience in a related field.


3. Preferred experience with program-specific populations.


4. Fundamental communication and problem-solving skills.


5. Ability to work independently and respond appropriately in crises.


6. Relate well to individuals with disabilities and older adults, respecting their privacy and dignity.


7. Effective and constructive interaction with diverse cultures and backgrounds.


8. Proficiency in Microsoft Office applications (Outlook, Word, Teams).


9. Strong verbal and written communication skills.


10. Valid driver's license, reliable transportation, and proof of liability insurance.