Case Manager II — Homelessness Prevention Specialist

Catholic Charities Brooklyn and Queens, Inc.; New York (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Savings with Agency Match

Transit Benefit

Job summary

Catholic Charities Brooklyn and Queens, Inc. seeks a Case Manager II to deliver assessment, intake, crisis intervention, information and referral, and comprehensive case management for clients at risk of homelessness.

You will conduct eligibility screening, provide regular visits, maintain case records, assess basic needs, coordinate referrals, and travel as needed across the five boroughs. The role requires flexibility, strong documentation, and compassionate support.

Qualifications

• BS degree in Human Services or related field.
• One year experience in a social service setting or in providing direct services to individuals or families.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

Responsibilities

• Provide case management services, assessment and intake of participants to determine eligibility for services.
• Provide and/or assure that each case assigned receives regular visits and contact as needed.
• Establish and maintain case records including completing progress notes and data entry into databases.
• Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
• Follow-up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.

Skills

Case management

Assessment

Interpersonal communication

Bilingual Spanish

Education

BS degree in Human Services or related field

Tools

Case management software

Job description

Catholic Charities Brooklyn and Queens, Inc. seeks a Case Manager II to deliver assessment, intake, crisis intervention, information and referral, and comprehensive case management for clients at risk of homelessness.

You will conduct eligibility screening, provide regular visits, maintain case records, assess basic needs, coordinate referrals, and travel as needed across the five boroughs. The role requires flexibility, strong documentation, and compassionate support.