Case Manager II - Homeless Services with Flexible Hours

Catholic Charities Brooklyn and Queens, Inc.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Generous time off

Medical insurance

Dental

Vision

Retirement savings with agency match

Transit benefits

Flexible Spending Account

Life insurance

Public Loan Forgiveness Qualified EMP

Training Series

Job summary

Catholic Charities Brooklyn and Queens, Inc. is seeking a Case Manager II to provide professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services, including assessment, intake, crisis intervention, information and referral, and long‑term case management.

You will conduct eligibility assessments, documentation, and regular visits, maintaining case records and coordinating referrals.

Qualifications

• BS degree in Human Services or related field.
• One Year experience in a social service setting or in providing direct services to individuals or families.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Frequently lifts and/or moves up to 10 pounds.

Responsibilities

• Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquiries, conduct pre-screenings and provide brief and full services.
• Provide and/or assure that each case assigned receives regular visits and contact as needed.
• Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
• Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
• Follow-up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.

Skills

Case management

Assessment

Crisis intervention

Intake

Documentation

Bilingual Spanish (a plus)

Education

BS degree in Human Services or related field

Job description

Catholic Charities Brooklyn and Queens, Inc. is seeking a Case Manager II to provide professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services, including assessment, intake, crisis intervention, information and referral, and long‑term case management.

You will conduct eligibility assessments, documentation, and regular visits, maintaining case records and coordinating referrals.