Case Manager II – Community Health & Housing

Lifelong Medical Care; Oakland (CA); On-site; USD 55,000 - 64,000; Full time

Job summary

Lifelong Medical Care in Oakland, CA is seeking a Case Manager II to support patients with complex care needs across home, clinic, or community settings. This role leads Enhanced Care Management (ECM) implementation and coordinates referrals within a team-based primary care model.

The CMII engages patients and caregivers to develop care plans aligned with their goals, providing education, support, and transportation to services as needed, while navigating housing and benefits access.

Qualifications

• Commitment to working with diverse, low-income populations.
• Harm reduction and patient-centered care approach.
• Strong organizational and communication skills.
• Ability to work in a team and independently.

Responsibilities

• Outreach to patients at LifeLong sites and housing locations.
• Develop patient-centered care plans with patient and caregivers.
• Coordinate referrals and assist with applications.
• Utilize data systems to manage caseload and reporting.
• Provide health education and harm reduction training.
• Advocate for patients to access housing and benefits.
• Maintain knowledge of treatment plans and coordinate services.

Skills

Diversity & inclusion

Harm reduction

Housing first

Organizational skills

Interpersonal skills

Written communication

Independent judgment

Teamwork

Education

Two Year Degree

Tools

Microsoft Office Suite

Databases

Job description

Lifelong Medical Care in Oakland, CA is seeking a Case Manager II to support patients with complex care needs across home, clinic, or community settings. This role leads Enhanced Care Management (ECM) implementation and coordinates referrals within a team-based primary care model.

The CMII engages patients and caregivers to develop care plans aligned with their goals, providing education, support, and transportation to services as needed, while navigating housing and benefits access.