Case Manager II

Seven Hills Foundation; Worcester (MA); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Health Insurance

Enhanced Retirement Plan 25%

Employer match 33%

Student loan assistance

Tuition assistance

Home mortgage initiative

Paid vacation 3 weeks

Vacation cash-out

Paid personal days

11 paid holidays

Paid sick time

Job summary

Seven Hills Foundation seeks a Case Manager II for Seven Hills Family Services, Affiliate of Seven Hills Foundation, to oversee Shared Living/AFC programs and ensure high-quality support.

The role covers program oversight, contract management, and provider coordination to meet licensing standards and outcomes. Generous benefits accompany on-site schedule, with potential for professional growth.

Responsibilities

• Program Oversight: Manage daily operations in compliance with Seven Hills Family Services policies and federal/state licensing regulations.
• Oversee contract usage and funding allocations for Shared Living/AFC supports in the assigned area.
• Develop and implement weekly program activities and Person-Centered Planning.
• Team Collaboration: Work with team members, funding sources, families, and contracted Shared Living Providers.
• Facilitate and schedule meetings with funding agencies, family members, and clinical team members as needed.
• Meet regularly with the Area Director and provide monthly data updates.
• Case Management and Provider Support: Provide case management services and coordinate support services for identified individuals.
• Oversee the pre-placement process, including recruitment, screening, interviewing, and intake documentation for potential Shared Living/AFC Providers.
• Visit each Shared Living/AFC Provider as required to ensure individuals receive appropriate supports.
• Training and Compliance: Ensure providers receive proper training and oversee ongoing training needs.
• Maintain current certifications and attend job-related trainings as required.
• Coordinate and assure compliance with Quality of Life Areas, such as safeguarding individual rights, autonomy, safety, and health.
• Documentation and Communication: Maintain records for consumers and providers; respond to correspondence within 24 hours.
• Leadership and Supervision: Lead by example and motivate staff and volunteers; be accessible to resolve issues.

Job description

• Case Manager II Seven Hills Family Services, An Affiliate of Seven Hills Foundation Are you passionate about making a meaningful impact in the lives of others?


• We are looking for a Case Manager II to oversee the day-to-day operations of our Shared Living/Adult Family Care (AFC) programs.


• This role ensures the delivery of high-quality care and support for individuals within Seven Hills Family Services, Inc., while maintaining compliance with State, Federal, and other regulatory standards.

Pay: $23.90/hour
Schedule: Monday through Friday 8a-4p or 9a-5p
Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.

• Enhanced Retirement Plan: 25%


• 33% Employer match based on tenure.


• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!


• Discounted Tuition with College & University Partnerships!


• Tuition Assistance: Reimbursed or prepaid college coursework!


• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!


• Work-Life Balance:


• Generous Accrued Paid Vacation: 3 weeks in your first year!


• Vacation Cash-Out Option


• 3 Paid Personal Days


• 11 Paid Holidays


• Accrued Paid Sick Time

Responsibilities

• Program Oversight:


• Manage daily operations in compliance with Seven Hills Family Services policies and federal/state licensing regulations.


• Oversee contract usage and funding allocations for Shared Living/AFC supports in the assigned area.


• Develop and implement weekly program activities and Person-Centered Planning.


• Team Collaboration:


• Work collaboratively with team members, funding sources, families, and contracted Shared Living Providers.


• Facilitate and schedule meetings with funding agencies, family members, and clinical team members as needed.


• Meet regularly with the Area Director and provide monthly data updates.


• Case Management and Provider Support:


• Provide case management services and coordinate support services for identified individuals.


• Oversee the pre-placement process, including recruitment, screening, interviewing, and intake documentation for potential Shared Living/AFC Providers.


• Visit each Shared Living/AFC Provider as required to ensure individuals receive appropriate supports.


• Training and Compliance:


• Ensure Shared Living/AFC Providers receive proper training and oversee ongoing training needs.


• Maintain current certifications and attend job-related trainings as required.


• Coordinate and assure compliance with Quality of Life Areas, such as safeguarding individual rights, autonomy, safety, and health.


• Documentation and Communication:


• Maintain accurate and up-to-date records for consumers and providers.


• Return correspondence to individuals, family members, and funding sources within 24 hours.


• Ensure documentation supports the achievement of Performance-Based Objectives and project outcomes.


• Leadership and Supervision:


• Serve as a Frontline Supervisor Team Member, leading by example and motivating staff and volunteers.


• Maintain a strong personal presence and accessibility in areas relevant to work management.


• Assure that surveys and visits confirm individuals receive appropriate and high-quality supports.

Why Join Us?

At Seven Hills Family Services, you’ll be part of a mission-driven team that makes a real impact on the lives of others.

With ongoing training, professional growth opportunities, and a supportive, collaborative environment, you’ll have the chance to make a difference while advancing your career.

If you're ready to provide compassionate care and support,