Case Manager I - Youth Service Coordinator

Seven Hills Foundation; Worcester (MA); On-site; USD 71,635,000 - 77,146,000; Full time

Benefits offered by this job

Health Insurance

Retirement match

Student loan assistance

Tuition assistance

Mortgage initiative

Paid vacation

Holidays

Sick time

Job summary

Seven Hills Foundation in Massachusetts seeks a Youth Service Coordinator to support young people transitioning back to family, school, and community. You will work directly with youth involved with the Massachusetts DYS, building trust and providing consistent, trauma-informed support in homes, schools, and community settings.

You’ll develop individualized plans, connect youth with resources, advocate for their needs, and collaborate with families, DYS staff, schools, and partners to help youth

Qualifications

• Experience in case management, youth services, behavioral health, or related human services.
• Strong relationship-building and communication skills with youth and families.
• Ability to engage youth facing transitions or barriers to success.
• Advocacy, assessment, and service coordination abilities.
• Ability to collaborate with families, DYS, schools, and community partners.

Responsibilities

• Meet with youth in homes, schools, and communities to build trust.
• Develop individualized transition plans and connect youth with resources.
• Provide crisis support and maintain consistent documentation.
• Advocate for youth and coordinate with partners to remove barriers.

Skills

Case management

Youth services

Behavioral health

Human services

Relationship-building

Job description

Pay: $25.58/hour

Help Young People Build Their Next Chapter

As a Youth Service Coordinator (YSC), you’ll work directly with young people involved with the Massachusetts Department of Youth Services (DYS), helping them successfully transition back into their families, schools, and communities.

This is a relationship-centered role for someone who believes young people can grow, change, and build positive futures when they have the right support around them. You’ll work alongside youth, families, DYS staff, and community partners to develop individualized plans, connect youth with resources, and help them navigate the challenges that come with returning to the community.

Your work will extend beyond an office—you’ll meet with youth in their homes, schools, and communities, building trust and providing consistent support where it matters most

Benefits For Full-time Employees

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance

• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays
• Accrued Paid Sick Time

What You’ll Bring

• Experience in case management, youth services, behavioral health, human services, or a related field.
• Strong relationship-building and communication skills, with the ability to connect authentically with young people and families.
• Ability to engage youth who may be experiencing significant challenges, transitions, or barriers to success.
• Strong advocacy, assessment, problem-solving, and service coordination skills.
• Ability to work collaboratively with families, DYS, schools, behavioral health providers, and other community partners.
• Understanding of trauma-informed care and the importance of culturally responsive, youth-centered services.
• Strong organization and documentation skills.
• Ability to respond calmly and effectively to challenging situations and provide appropriate crisis support.
• Commitment to treating every young person with dignity, respect, and the belief that positive change is possible.
• Ability to work independently in the community while remaining connected to a collaborative team.

Why Join Seven Hills Foundation?

At Seven Hills Foundation, you’ll be part of a mission-driven organization committed to supporting individuals, families, and communities across the Northeast. We value respect and kindness, integrity, teamwork, innovation, and service to others.

As a Youth Service Coordinator, you have the opportunity to be the person who helps a young person see that their past does not have to define their future.

Through consistent support, advocacy, and genuine relationships, you can help youth reconnect with their communities, discover new opportunities, and build the skills and confidence needed for what comes next.

Join a team where your work makes a meaningful difference—and where opportunities to learn, grow, and build a rewarding career in human services are part of the experience.