Case Manager I - Youth Service Coordinator (4045)

Seven Hills Foundation, Inc.; Worcester, Northern (MA, KY); Hybrid; USD 29,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Student Loan Help

Tuition Assistance

Home Mortgage Help

Vacation (3 weeks)

Personal Days

Holidays

Sick Time

Job summary

Seven Hills Foundation, Inc. is seeking a Case Manager I - Youth Service Coordinator in Worcester, MA to support youth involved with the Massachusetts Department of Youth Services.

The role emphasizes relationship-based work, connecting youth with services, and coordinating with families and partners to foster successful transitions back to home and school. You will meet youth in homes and communities, build trust, and advocate for resources while applying trauma-informed, youth-centered

Qualifications

• Candidates should have experience in case management, youth services or related fields.
• Strong relationship-building and communication skills with youth and families.
• Familiarity with trauma-informed and culturally responsive approaches.

Responsibilities

• Develop individualized plans for youth and connect them with resources.
• Meet youth in homes, schools, and communities to provide ongoing support.
• Coordinate with families, DYS staff, schools, and community partners.
• Advocate for youth and respond to crises as needed.

Skills

Case management

Youth engagement

Relationship building

Communication

Trauma-informed care

Advocacy

Assessment

Service coordination

Crisis response

Documentation

Job description

# Case Manager I - Youth Service Coordinator (4045)Worcester, MA 01609-2520; Worcester, MA 02508## OverviewSalary Range$25.58 - $25.58 HourlyPosition TypeRegular Full-TimeJob ShiftMixed Shifts (Weekends &/or Weekdays)Education LevelNo Educational RequirementsCategoryCase Management## Description**Case Manager I - Youth Service Coordinator****Pay:** $25.58/hour### **Help Young People Build Their Next Chapter**As a **Youth Service Coordinator (YSC)**, you’ll work directly with young people involved with the Massachusetts Department of Youth Services (DYS), helping them successfully transition back into their families, schools, and communities.This is a relationship-centered role for someone who believes young people can grow, change, and build positive futures when they have the right support around them. You’ll work alongside youth, families, DYS staff, and community partners to develop individualized plans, connect youth with resources, and help them navigate the challenges that come with returning to the community.Your work will extend beyond an office—you’ll meet with youth in their homes, schools, and communities, building trust and providing consistent support where it matters most---**Benefits for Full-time employees:** * **Health Insurance:** Offered through **Blue Cross Blue Shield**, with generous company contribution.* **Enhanced Retirement Plan:** **25% - 33% Employer match** based on tenure.* **Student Loan Assistance:**Consolidation, counseling, & limited employer contribution!* **Discounted Tuition with College & University Partnerships!*** **Tuition****Assistance:** Reimbursed or prepaid college coursework!* **Home Mortgage Initiative:**Favorable down payment (**3-5%)**, reduced closing costs co-paid by Seven Hills!**Work-Life Balance:*** **Generous Accrued****Paid****Vacation:** **3 weeks** in your first year!* **Vacation****Cash-Out****Option*** **3****Paid****Personal Days*** **11****Paid****Holidays*** **Accrued****Paid****Sick Time**---### **What You’ll Bring:*** Experience in case management, youth services, behavioral health, human services, or a related field.* Strong relationship-building and communication skills, with the ability to connect authentically with young people and families.* Ability to engage youth who may be experiencing significant challenges, transitions, or barriers to success.* Strong advocacy, assessment, problem-solving, and service coordination skills.* Ability to work collaboratively with families, DYS, schools, behavioral health providers, and other community partners.* Understanding of trauma-informed care and the importance of culturally responsive, youth-centered services.* Strong organization and documentation skills.* Ability to respond calmly and effectively to challenging situations and provide appropriate crisis support.* Commitment to treating every young person with dignity, respect, and the belief that positive change is possible.* Ability to work independently in the community while remaining connected to a collaborative team.---### **Why Join Seven Hills Foundation?**At Seven Hills Foundation, you’ll be part of a mission-driven organization committed to supporting individuals, families, and communities across the Northeast. We value respect and kindness, integrity, teamwork, innovation, and service to others.**As a Youth Service Coordinator, you have the opportunity to be the person who helps a young person see that their past does not have to define their future.** Through consistent support, advocacy, and genuine relationships, you can help youth reconnect with their communities, discover new opportunities, and build the skills and confidence needed for what comes next.Join a team where your work makes a meaningful difference—and where opportunities to learn, grow, and build a rewarding career in human services are part of the experience.## Qualifications* Standard driver’s license – class C or class D