Case Manager I: Care Coordination & Discharge

WakeMed; Raleigh (NC); On-site; USD 64,000 - 86,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a dedicated case manager to provide patient case management services to assigned populations. You will collaborate with an interdisciplinary team to coordinate care plans, discharge planning, and reentry into the community.

In this role, you’ll identify patients who would benefit from case management, perform assessments to identify needs and barriers, and act as a patient and family advocate, ensuring timely, appropriate care through discharge and beyond.

Qualifications

• Master's Degree in Social Work required.
• Experience not required.

Responsibilities

• Provide patient case management services to assigned populations.
• Collaborate with an interdisciplinary team to anticipate, integrate, and coordinate the patient's care plan, discharge plan, and reentry into the community.
• Meet patients' needs to optimize clinical and resource outcomes while monitoring the plan's effectiveness.
• Identify patients who would benefit from case management in collaboration with the clinical team.
• Perform assessments to identify patient needs and barriers, assisting in the development of the care plan.
• Act as a patient and family advocate, serving as a communication link between the physician, patient, family, healthcare team, community resources, and payers to reduce fragmentation.
• Anticipate potential delays in the healthcare process and proactively work to avoid these delays.
• Ensure that patients are provided with the most appropriate level of care at discharge while coordinating a smooth transition.

Skills

Case management

Patient advocacy

Interdisciplinary collaboration

Clinical assessment

Education

Master's degree in Social Work

Job description

WakeMed Health & Hospitals is seeking a dedicated case manager to provide patient case management services to assigned populations. You will collaborate with an interdisciplinary team to coordinate care plans, discharge planning, and reentry into the community.

In this role, you’ll identify patients who would benefit from case management, perform assessments to identify needs and barriers, and act as a patient and family advocate, ensuring timely, appropriate care through discharge and beyond.