Case Manager I, MSW

WakeMed; Raleigh (NC); On-site; USD 64,000 - 86,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a dedicated case manager to provide patient case management services to assigned populations. You will collaborate with an interdisciplinary team to coordinate care plans, discharge planning, and reentry into the community.

In this role, you’ll identify patients who would benefit from case management, perform assessments to identify needs and barriers, and act as a patient and family advocate, ensuring timely, appropriate care through discharge and beyond.

Qualifications

• Master's Degree in Social Work required.
• Experience not required.

Responsibilities

• Provide patient case management services to assigned populations.
• Collaborate with an interdisciplinary team to anticipate, integrate, and coordinate the patient's care plan, discharge plan, and reentry into the community.
• Meet patients' needs to optimize clinical and resource outcomes while monitoring the plan's effectiveness.
• Identify patients who would benefit from case management in collaboration with the clinical team.
• Perform assessments to identify patient needs and barriers, assisting in the development of the care plan.
• Act as a patient and family advocate, serving as a communication link between the physician, patient, family, healthcare team, community resources, and payers to reduce fragmentation.
• Anticipate potential delays in the healthcare process and proactively work to avoid these delays.
• Ensure that patients are provided with the most appropriate level of care at discharge while coordinating a smooth transition.

Skills

Case management

Patient advocacy

Interdisciplinary collaboration

Clinical assessment

Education

Master's degree in Social Work

Job description

Overview

Responsible for providing patient case management services to assigned populations. They use a collaborative interdisciplinary approach to anticipate, integrate, and coordinate the patient's care plan, discharge plan, and reentry into the community. The primary goal is to meet patients' needs to optimize clinical and resource outcomes while monitoring the plan's effectiveness. In collaboration with the clinical team, identifies patients who would benefit from case management services. They perform assessments to identify patient needs and barriers, assisting in the development of the care plan. Acting as a patient and family advocate, serves as a communication link between the physician, patient, family, healthcare team, community resources, and payers to reduce redundancy and fragmentation of care. They anticipate potential delays in the healthcare process and proactively work to avoid these delays. Ensures that patients are provided with the most appropriate level of care at discharge while coordinating a smooth transition based on patient choice and availability.

Overview

Responsible for providing patient case management services to assigned populations. They use a collaborative interdisciplinary approach to anticipate, integrate, and coordinate the patient's care plan, discharge plan, and reentry into the community. The primary goal is to meet patients' needs to optimize clinical and resource outcomes while monitoring the plan's effectiveness. In collaboration with the clinical team, identifies patients who would benefit from case management services. They perform assessments to identify patient needs and barriers, assisting in the development of the care plan. Acting as a patient and family advocate, serves as a communication link between the physician, patient, family, healthcare team, community resources, and payers to reduce redundancy and fragmentation of care. They anticipate potential delays in the healthcare process and proactively work to avoid these delays. Ensures that patients are provided with the most appropriate level of care at discharge while coordinating a smooth transition based on patient choice and availability.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

Master's Degree Social Work Required

Experience

No Experience Required