Case Manager- HS- Home Base

sus.com; New York (NY); On-site; USD 43,000 - 49,000; Full time

Job summary

S:US is seeking a Case Manager for their homeless prevention program, split between West 181st Street and Rikers Island locations in New York., with onsite presence required at least two days weekly and ongoing travel between sites.

The role focuses on comprehensive case management, housing resource access, service coordination, and long-term housing stability for individuals and families at risk of homelessness.

Qualifications

• HS Diploma, GED, or AA degree in related field with two years qualifying experience.
• MSW or bachelor’s degree preferred in related field.
• Knowledge of the Department of Homeless Services, the Human Resources Administration, and entitlements.
• Understanding homelessness, incarceration, substance abuse, mental health and domestic violence with cultural sensitivity.

Responsibilities

• Provide case management to individuals and families at risk of homelessness.
• Conduct assessments and develop service plans to address housing barriers.
• Connect participants to housing resources, benefits, and services.
• Assist clients with financial assistance applications and benefits enrollment.
• Advocate and coordinate services with landlords and community providers.
• Monitor progress and maintain accurate case records and documentation.
• Support housing stability, self-sufficiency and long-term success.
• Collaborate with internal and external partners to ensure comprehensive services.
• Other duties as assigned.

Skills

DHS knowledge

HRA knowledge

Homelessness factors

Education

MSW or BA in related field

Job description

Min

USD $43,035.00/Yr.

Max

USD $48,994.00/Yr.

Position Overview

S:US is seeking a Case Manager for their homeless prevention program.

This position is split between two program locations:

Location: West 181st Street (St. Nicholas Avenue) and Rikers Island, New York, NY. Employees are required to be onsite at Riker’s Island location at least 2 days a week.

This is a multi-site position that requires regular travel between both locations.

SCOPE OF ROLE

The Case Manager provides comprehensive case management services to individuals and families at risk of homelessness. This role supports participants across both the West 181st Street office and the Rikers Island program location, ensuring continuity of care, access to housing resources, and successful service coordination to promote long-term housing stability and self-sufficiency.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide case management services to individuals and families at risk of homelessness.
• Conduct assessments and develop individualized service plans to address housing barriers.
• Connect participants to housing resources, benefits, and supportive services.
• Assist clients with financial assistance applications and benefit enrollment or reinstatement.
• Advocate for clients and coordinate services with community providers and landlords.
• Monitor participant progress and maintain accurate case records and documentation.
• Support clients in achieving housing stability, self-sufficiency, and long-term success.
• Collaborate with internal and external partners to ensure participants receive comprehensive services.
• Other duties as assigned.

Benefits Overview

We offer attractive compensation with comprehensive benefits including Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’

Qualifications

REQUIREMENTS

• HS Diploma, GED, or AA degree in related field and two years qualifying experience

PREFERRED QUALIFICATIONS & SKILLS

• MSW or bachelor’s degree preferred in related field.
• Knowledge of the Department of Homeless Services, the Human Resources Administration, and entitlements.
• Knowledge of the complex interaction of multiple factors of homelessness, incarceration, and substance abuse, mental health and domestic violence is preferred with sensitivity to cultural and gender specific issues with both individuals and families.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID

2026-18747

Work Location

In Person