Senior Case Manager

Services for the UnderServed; New York (NY); On-site; USD 53,000 - 58,000; Full time

Job summary

Services for the UnderServed in New York, NY seeks a Senior Case Manager for its homeless prevention Home Base program, located at W.181 Street. You will supervise case managers and deliver housing-related services to individuals and families in need.

Under the Program Supervisor, you will oversee intakes, assessments, service plans, referrals, and CARES database entries while coordinating supportive services.

Qualifications

• Bachelor’s Degree in Human Services field required.
• 3+ years’ experience with homeless population.
• Ability to work with a culturally diverse population.

Responsibilities

• Supervise case managers and oversee intensive case management for participants and families.
• Arrange, coordinate, monitor and deliver services related to housing needs; ensure timely intakes and assessments.
• Develop After-Care and ongoing housing assistance service planning; coordinate referrals and monitor case progress.

Skills

Cultural competence

Case management

Referral coordination

Community outreach

Education

Bachelor’s Degree in Human Services

Master’s degree (preferred)

Job description

Position Overview

S:US is seeking a Senior Case Manager for their homeless prevention program-Home Base.

This position is located at W. 181 Street New York, NY 10035

Min

USD $53,000.00/Yr.

Max

USD $58,346.00/Yr.

SCOPE OF ROLE:

Under the supervision of the Program Supervisor, the Senior Case Manager ensures quality service delivery to individuals and families in need of homeless prevention services. They will provide supervision to case managers, oversee intensive case management for program participants and their families which include arranging, coordinating, monitoring and delivering of services related to meeting their housing needs. Assure timely intakes, assessments, service plans and referrals. Participate in development of After-Care and on-going housing assistance service planning processes. Coordinate supportive services and referrals based on specific needs of program participants. Monitor case progress and when necessary enter information into the CARES database.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree is Human Services field required.
• 3+ years’ experience with homeless population.
• Ability to work with a culturally diverse population.

Preferred Qualifications & Skills

• Master’s degree in human services or related field.
• Familiarity of NYC public school system preferred.
• Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.

Company Overview

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID

2026-18990

Work Location

In Person