Case Manager- Homeless Services

UNAVAILABLE; New York (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

S:US in Brooklyn, NY is seeking a bilingual Case Manager for our transitional shelter. The role involves intake within 24 hours, psychosocial assessments, housing applications, and coordination with medical and community services.

Preferred candidates have 1–2+ years in homeless services, a HS diploma, and strong Spanish or Creole language skills; a Bachelor's in Human Services is preferred.

Qualifications

• HS Diploma or GED is required.
• 1–2+ years’ experience with homeless population.
• Ability to work with a culturally diverse population.

Responsibilities

• Conduct intake within 24 hours of admission and explain resident rights and procedures.
• Document psychosocial, housing, and vocational assessments.
• Provide accurate, complete documentation of services and progress toward housing.
• Assist with housing applications and review progress with applicants.
• Coordinate with medical and community services; provide crisis intervention.
• Maintain client records per DHS/OTDA standards.

Skills

Bilingual

Case management

Cultural sensitivity

Education

HS Diploma or GED

Bachelor’s in Human Services

Job description

Min

USD $40,000.00/Yr.

Max

USD $45,000.00/Yr.

Position Overview

SUS is seeking a bilingual Case Manager for our transitional shelter in Brooklyn.

Location: St. John’s Place, Brooklyn, NY 11213

Preferred Qualifications:

• Previous case management experience in a homeless shelter setting
• Experience using the AWARDS
• Bilingual candidates are strongly encouraged to apply; Spanish, Creole, or French language skills are a plus

Essential Duties and Responsibilities:

• Conduct the intake process with new clients within 24 hours of admission, including explaining resident rights and responsibilities and grievance procedures
• Conduct and document psychosocial, vocational, educational, and housing assessments
• Provide accurate, complete, and timely documentation of supportive services and clients’ progress toward securing permanent, affordable housing
• Prepare housing applications and assist clients throughout the housing application and interview process
• Monitor and assess changes in clients’ behavior, appearance, and overall well-being
• Facilitate individual and group counseling sessions, workshops, psychoeducation, and recreational activities
• Conduct room and dorm inspections to assess personal hygiene, cleanliness, and activities of daily living
• Provide comprehensive case management services to an assigned caseload
• Develop initial service plans and complete service plan reviews as required
• Connect clients with appropriate medical, mental health, housing, and community-based supportive services
• Provide crisis intervention and respond appropriately to emergency situations
• Monitor medication compliance in collaboration with nursing staff
• Assist with building evacuations during fire drills and emergencies
• Maintain current CPR and First Aid certification
• Maintain accurate, complete, and timely client records in accordance with DHS, OTDA, funder, and SUS standards

Job Requirements

REQUIRED EDUCATION AND EXPERIENCE

• HS Diploma or GED
• 1-2+ years’ experience with homeless population
• Ability to work with a culturally diverse population

PREFERRED QUALIFICATIONS & SKILLS

• Bachelor’s Degree is Human Services field preferred
• Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Bilingual Spanish speaking strongly preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Pageand see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equalopportunityand reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use ofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact theLeave [e-mail].

ID

2026-18774