Case Manager: Housing & Trauma Support

House of Ruth Inc; Washington, Northern (District of Columbia, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off and Holidays

Employee Referral Program

Job summary

House of Ruth seeks a dedicated Case Manager to build therapeutic relationships with program participants, assess needs, set goals, and monitor individualized case plans. The role involves collaboration with landlords and community resources to secure housing and services.

The position requires a bachelor’s degree in social work or related field and 1–2 years of case management experience, preferably in a residential setting.

Qualifications

• Bachelor's degree in social work or related field required.
• 1-2 years' experience in a case manager role.
• Residential setting experience preferred.

Responsibilities

• Complete intake referral interviews with the Assistant Program Coordinator.
• Orient new program participants and meet regularly in office and community.
• Develop a therapeutic relationship, assess needs, form case plan and implement.
• Complete and maintain accurate documentation of case management and counseling functions.
• Coordinate with landlords and community resources to link participants to services.
• Advocate for services and develop professional contacts for coordinated care.
• Escort participants to appointments and support program participation.
• Develop and conduct psycho-education and support groups, teach living and social skills.
• Provide crisis intervention and risk management as needed.
• Ensure adherence to program policies and address non-compliance.
• Create and maintain a safe, non-violent environment for participants.
• Monitor emergencies and follow standard procedures.
• Screen calls and referrals and provide appropriate crisis intervention.

Skills

Strong analytical skills

MS Office 365

Excellent communication

Team player

Travel up to 25% in DC area

Education

Bachelor's degree in social work or related field

Job description

House of Ruth seeks a dedicated Case Manager to build therapeutic relationships with program participants, assess needs, set goals, and monitor individualized case plans. The role involves collaboration with landlords and community resources to secure housing and services.

The position requires a bachelor’s degree in social work or related field and 1–2 years of case management experience, preferably in a residential setting.