Case Manager - Housing & Support Services (Full-Time)

BronxWorks; Bronx (ID); On-site; USD 59,000 - 65,000; Full time

Job summary

BronxWorks is seeking a Case Manager to join a diverse team at Park Haven, a supportive housing program in South Bronx. You will manage 12-18 households, conduct home visits, and document progress toward treatment goals.

The role requires strong communication, organization, and time management skills, with a preference for Spanish bilingual abilities. The position follows a Mon-Fri 9am-5pm schedule and involves travel within the boroughs.

Qualifications

• Bachelor’s degree in social work or another related field of study.
• One year of case management or relevant work experience preferred.
• Proficiency in Microsoft Office suite and other standard business technology is required.
• Bilingual in Spanish is highly desirable.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment.
• Strong written and oral communication, time management and organizational skills are necessary.

Responsibilities

• Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history
• Monitor and document client progress towards Treatment plan goals
• Conduct regular case conferences with clients and service providers as needed
• Conduct monthly home visits for caseload and field work with clients when needed
• Assist with managing and directing all walk-in clients
• Maintain familiarity with agency and city resources available to clients
• Document progress notes for all encounters and services provided to clients
• Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff
• Perform additional duties as assigned
• Coordinate and connect clients to a variety of medical, mental health and behavioral health physicians and services
• Assessing ongoing eligibility for various entitlements and resources for caseload
• Meeting monthly reporting requirements including timely documentation and engagement with full caseload
• Assisting clients with Representative Payee services including budgeting and financial education
• Assisting clients with Medication Monitoring on a daily, weekly, or as needed basis

Skills

Communication skills

Microsoft Office

Organization

Time management

Spanish bilingual

Education

Bachelor’s degree in social work or related field

Tools

Email & office tools

Job description

BronxWorks is seeking a Case Manager to join a diverse team at Park Haven, a supportive housing program in South Bronx. You will manage 12-18 households, conduct home visits, and document progress toward treatment goals.

The role requires strong communication, organization, and time management skills, with a preference for Spanish bilingual abilities. The position follows a Mon-Fri 9am-5pm schedule and involves travel within the boroughs.