Case Manager_ 5152

BronxWorks; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

BronxWorks is seeking a dedicated Case Manager to join Park Haven, a supportive housing program in the South Bronx. You will manage a caseload, conduct home visits, and document progress toward treatment goals, working within a Housing First model to connect clients with essential services.

The role requires strong writing and communication skills, a Bachelor's in social work, and knowledge of city resources. Schedule is Mon-Fri 9am-5pm with on-site responsibilities.

Qualifications

• Bachelor's degree in social work or related field is required or preferred.
• One year of case management or relevant experience is preferred.
• Proficiency with Microsoft Office and basic business tech is required.
• Strong writing and oral communication skills are essential.
• Bilingual Spanish is highly desirable.

Responsibilities

• Maintain a caseload of 12-18 households with chronic homelessness history.
• Monitor and document client progress toward treatment plan goals.
• Conduct case conferences with clients and service providers as needed.
• Perform regular home visits and fieldwork when required.
• Assist with managing walk-in clients and navigation of resources.

Skills

Case management

Bilingual Spanish

Documentation

Communication

Time management

Proficiency with MS Office

Education

Bachelor's degree in social work

Job description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 plus locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Summary

BronxWorks is seeking one Case Manager to join a diverse and enthusiastic team at Park Haven, a supportive housing program located in South Bronx. Park Haven provides on-site case management services and permanent housing to 50 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate will understand the Housing First model and will work comprehensively with their caseload to work on various tasks that include, but are not limited to, conducting home visits, escorts in the field to various appointments, and completing all necessary documentation in a timely manner. Work schedule is Mon-Fri 9am-5pm.

Qualifications (education, Professional Certifications Or Licenses, Experience, Proficiencies)

• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
• Bachelor’s degree in social work or another related field of study
• One year of case management or relevant work experience preferred
• Engagement and detailed oriented skills are essential
• Proficiency in Microsoft Office suite and other standard business technology is required
• Strong oral and written communication, time management and organizational skills are necessary
• Bilingual in Spanish is highly desirable

Essential Duties And Responsibilities

• Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history
• Monitor and document client progress towards Treatment plan goals
• Conduct regular case conferences with clients and service providers as needed
• Conduct monthly home visits for caseload and field work with clients when needed
• Assist with managing and directing all walk-in clients
• Maintain familiarity with agency and city resources available to clients
• Document progress notes for all encounters and services provided to clients
• Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff
• Perform additional duties as assigned

Program Specific Responsibilities

• Completing ongoing Treatment Plans and Assessments for caseload
• Coordinate and connect clients to a variety of medical, mental health and behavioral health physicians and services
• Assessing ongoing eligibility for various entitlements and resources for caseload
• Meeting monthly reporting requirements including timely documentation and engagement with full caseload
• Assisting clients with Representative Payee services including budgeting and financial education
• Assisting clients with Medication Monitoring on a daily, weekly, or as needed basis

Skills/Abilities

• Strong writing and oral communication skills
• Strong presentation skills and ability to represent the agency at functions and meetings
• Ability to collect and analyze client demographics and outcome
• Excellent organizational and teambuilding skills
• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [e-mail] .