Case Manager - Housing Stability & Support (New York)

Lantern Community Services Inc; New York (NY); On-site; USD 38,000 - 45,000; Full time

Job summary

Lantern Community Services Inc in New York, NY is seeking a dedicated Case Manager for Rustin House, a supportive housing community. The role focuses on stabilizing residents, linking to services, and helping them achieve housing stability and personal goals.

Responsibilities include assessing client needs, documenting progress, and coordinating with a multidisciplinary team. The position is full-time, daytime with possible evenings, and requires strong clinical knowledge and crisis-management

Qualifications

• High school diploma, HSE or GED.
• Minimum 2 years social services experience.
• Food Handler’s License or ability to obtain within six months.
• Highly organized and able to manage a diverse caseload of clients.
• Experience with homeless, mentally ill, substance abuse, and/or low-income populations.
• Able to work under pressure including in crisis situations and flexible with schedule.
• Experience with electronic case management systems.

Responsibilities

• Provide services ranging from concrete services (benefits and entitlements), to case assistance and management, group programming, individual counseling/support, advocacy, resources, and referrals, for tenants.
• Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
• Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
• Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
• Maintain current documentation required for all cases, from all agencies necessary for reporting purposes, including progress notes, case contacts, and all case summaries required.
• Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.

Skills

Social services experience

Crisis intervention

Documentation

Case management

Harm reduction

Education

High school diploma or GED

Tools

ETO

Job description

Lantern Community Services Inc in New York, NY is seeking a dedicated Case Manager for Rustin House, a supportive housing community. The role focuses on stabilizing residents, linking to services, and helping them achieve housing stability and personal goals.

Responsibilities include assessing client needs, documenting progress, and coordinating with a multidisciplinary team. The position is full-time, daytime with possible evenings, and requires strong clinical knowledge and crisis-management