Case Manager - Rustin

Lantern Community Services Inc; New York (NY); On-site; USD 38,000 - 45,000; Full time

Job summary

Lantern Community Services Inc in New York, NY is seeking a dedicated Case Manager for Rustin House, a supportive housing community. The role focuses on stabilizing residents, linking to services, and helping them achieve housing stability and personal goals.

Responsibilities include assessing client needs, documenting progress, and coordinating with a multidisciplinary team. The position is full-time, daytime with possible evenings, and requires strong clinical knowledge and crisis-management

Qualifications

• High school diploma, HSE or GED.
• Minimum 2 years social services experience.
• Food Handler’s License or ability to obtain within six months.
• Highly organized and able to manage a diverse caseload of clients.
• Experience with homeless, mentally ill, substance abuse, and/or low-income populations.
• Able to work under pressure including in crisis situations and flexible with schedule.
• Experience with electronic case management systems.

Responsibilities

• Provide services ranging from concrete services (benefits and entitlements), to case assistance and management, group programming, individual counseling/support, advocacy, resources, and referrals, for tenants.
• Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
• Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
• Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
• Maintain current documentation required for all cases, from all agencies necessary for reporting purposes, including progress notes, case contacts, and all case summaries required.
• Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.

Skills

Social services experience

Crisis intervention

Documentation

Case management

Harm reduction

Education

High school diploma or GED

Tools

ETO

Job description

Case Manager - Rustin

Lantern Community Services Inc New York, New York, United States

About this position

Status: Full-time, Mon - Friday (hours may vary)

FLSA Classification: Non-Exempt

Job Location: New York, NY

Hourly range: $27.47 - $32.96

Objective Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements, and interdependence of its diverse members. The ideal candidate will have solid clinical knowledge as well as experience working with individuals that have been impacted by mental health illness, substance abuse, legal, criminal justice, and medical issues. Lantern is seeking an experienced Case Manager for Rustin House, one of Lantern's supportive housing communities. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, and social goals. Case Managers are responsible for assessing the needs of the client, linking clients to services, and planning a course of action toward stabilization and re-housing. They will also be monitoring progress, and documenting client contacts.

*This is a full-time position with a regular daytime schedule that may include 1-2 evening/late shifts. Lantern staff may be asked to change their work schedule and hours depending on the operational needs of the site and the agency.

Essential Functions

• Provide services ranging from concrete services (benefits and entitlements), to case assistance and management, group programming, individual counseling/support, advocacy, resources, and referrals, for tenants.
• Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
• Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
• Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
• Maintain current documentation required for all cases, from all agencies necessary for reporting purposes, including progress notes, case contacts, and all case summaries required.
• Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.

Required Education and Experience

• High school diploma, HSE or GED, required.
• A minimum of 2 years of social services experience required.
• Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required.
• Highly organized and able to manage a diverse caseload of clients with diverse needs.
• Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary.
• Experience with ETO, or other electronic case management systems.
• Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.

Work Environment

This job operates in a supportive housing site in New York, NY, and works with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS, and/or other health issues.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.

Note

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Salary Information

$27.47 - $32.97Hourly Wage