Case Manager - Housing & Community Support Advocate

CAMBA; New York (NY); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer‑m

Paid time off

Paid holidays

Job summary

CAMBA is hiring a Case Manager in Brooklyn, NY. You will manage intake, assess tenants, maintain confidentiality, and coordinate with referral organizations to help clients achieve stability and independence.

The role involves documenting progress, preparing living plans, and reporting outcomes while adhering to CAMBA policies and federal/state requirements. A bachelor’s degree is required; position is full-time.

Qualifications

• Bachelor's degree (e.g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population.

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Review all documentation establishing tenants' eligibility for program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments.
• In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals.
• Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade tenants to participate more fully in this process.
• Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
• Participate in case conferences.
• Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
• May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for tenant with referral organizations.
• May escort tenants to appointments (educational, medical, social service, etc.)
• May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf.
• May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability.
• May evaluate actual living conditions of tenants through home visits.
• May prepare marketing materials for the program.
• May prescreen tenants over the telephone for eligibility and may schedule intake appointments.
• May input tenant data and tenant progress information into automated database.
• Tasks may be modified, expanded and/or assigned over time.

Skills

Case management

Tenant advocacy

Documentation

Communication

Education

Bachelor's degree

Job description

CAMBA is hiring a Case Manager in Brooklyn, NY. You will manage intake, assess tenants, maintain confidentiality, and coordinate with referral organizations to help clients achieve stability and independence.

The role involves documenting progress, preparing living plans, and reporting outcomes while adhering to CAMBA policies and federal/state requirements. A bachelor’s degree is required; position is full-time.