Case Manager: Home Visits & Waiver Navigator

Moms In Motion - A Virginia Service Facilitation Provider; Victoria (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Paid Training

Paid Holidays

Mileage & Cell Phone Reimbursement

Annual Tech & Auto Stipends

Job summary

Moms In Motion - A Virginia Service Facilitation Provider is seeking a dedicated Service Facilitator (SF) Case Manager who will visit clients in their homes across VA. You will help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT) and develop care plans that improve safety and independence.

Candidates should have strong communication, organizational skills, and a heart for community service.

Qualifications

• Experience supporting individuals with disabilities or the elderly.
• No degree required; heart and experience are valued.
• Proficient with email, documents, spreadsheets, portals, and video calls.
• Valid driver’s license and reliable vehicle; no client transport.
• Able to pass a background check and provide 2 references.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations and timesheets.
• Build lasting relationships with families built on respect and trust.
• Work remotely from your laptop/tablet.

Skills

Experience with disabilities/elderly

Strong communication

Organized

Reliable driver

Tools

Email

Docs

Spreadsheets

Portal navigation

Video calls

Job description

Moms In Motion - A Virginia Service Facilitation Provider is seeking a dedicated Service Facilitator (SF) Case Manager who will visit clients in their homes across VA. You will help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT) and develop care plans that improve safety and independence.

Candidates should have strong communication, organizational skills, and a heart for community service.