Case Manager: Healthcare Navigation & Housing Support

INDIANHEAD COMMUNITY ACTION AGENCY; Ladysmith (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

HSA

Life insurance

Paid time off

Professional development assistance

Retirement plan

Vision insurance

Short-term and Long-term disability

Employee assistance program

Job summary

INDIANHEAD COMMUNITY ACTION AGENCY is seeking a Case Management Specialist to provide comprehensive case management services for clients in the Ladysmith area. The role includes coordinating referrals, intake, eligibility, planning, monitoring and evaluation to support program outcomes.

The position requires maintaining client files, building professional relationships with partners, and contributing to performance measures while following funding guidelines and organizational standards.

Qualifications

• Knowledge of office procedures and good computer skills.
• Experience preparing informational material for public distribution and photography.
• Familiarity with funding resources for programs aiding low-income persons.

Responsibilities

• Provide case management services.
• Coordinate referral, intake, eligibility, program planning, monitoring, assessment and evaluation.
• Monitor and record clients' progress to meet goals.
• Maintain client files and professional relationships with agencies and service providers.
• Assist with program operations within state and federal regulations.
• Travel as required for job-related activities.
• Maintain and collect performance measure data per grant requirements.

Skills

Case management

Referral coordination

Documentation

Data entry

Communication

Travel readiness

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office

Case management software

Job description

INDIANHEAD COMMUNITY ACTION AGENCY is seeking a Case Management Specialist to provide comprehensive case management services for clients in the Ladysmith area. The role includes coordinating referrals, intake, eligibility, planning, monitoring and evaluation to support program outcomes.

The position requires maintaining client files, building professional relationships with partners, and contributing to performance measures while following funding guidelines and organizational standards.