Case Manager - Social Worker - Transplant - Full Time - Days

Henry Ford Health; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a full-time Case Manager to join the transplant lung care team. The role involves coordinating identification, assessment, planning, facilitation, care coordination, evaluation and advocacy to meet patients' healthcare needs, with a focus on safe discharge planning and cost-effective outcomes.

The ideal candidate holds a RN license or LMSW with strong communication, documentation, and interpersonal skills, plus experience in discharge planning, home health

Qualifications

• Bachelor's degree in nursing or Master's degree in Social Work
• 3+ years of clinical experience
• Excellent verbal communication and written documentation skills
• Excellent customer service and interpersonal skills with all levels of the organization
• Strong problem-solving, analytical, and decision-making skills
• Strong computer skills and knowledge
• Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred
• Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles
• Knowledge of medical ethics and legal implications related to case management
• Understanding of social determinants of health and their impact on a patient''s wellbeing
• Strong organizational, planning and implementation skills to handle multiple complex patient needs

Responsibilities

• Coordinate identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for patient needs.
• Provide effective discharge planning services for safe transitions across care continuum.
• Collaborate with care teams to support patients and families after critical events or diagnoses.

Skills

Clinical experience

Discharge planning

Care coordination

Communication skills

Problem solving

Analytical skills

Documentation skills

Interpersonal skills

Education

Bachelor's degree in nursing

Master's degree in Social Work

Tools

EMR systems

Job description

General Summary
Full Time Benefits Eligible
The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual\'s and family\'s health care needs. The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes. The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum.

Education/Experience Required

• Bachelor\'s degree in nursing or a Master\'s degree of Social Work
• Minimum (3) three years of clinical experience
• Excellent verbal communication and written documentation skills
• Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization
• Strong problem-solving, analytical, and decision-making skills
• Strong computer skills and knowledge
• Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred
• Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles
• Knowledge of medical ethics and legal implications related to case management
• Understanding of social determinants of health and their impact on a patient\'s wellbeing
• Well versed in facilitating community resources to meet the needs of diverse populations. Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously
• Strong sense of compassion with the ability to successfully advocate for patients and their families

Certifications/Licensures Required

• Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license
• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: Transplant Lung
• Shift: Day Job
• Union Code: Not Applicable