Case Manager - Contingent - Days - Southfield

Henry Ford Health; Southfield (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Henry Ford Health in Southfield, MI is seeking a Case Manager to join the hospital-based care team. The role focuses on coordinating identification, assessment, planning, facilitation, and advocacy to meet patients’ health care needs. Emphasis is on safety, quality, and cost-effective outcomes.

The position requires an RN or LMSW with at least 3 years of clinical experience and strong communication, documentation, and problem-solving skills. Discharge planning expertise is preferred.

Qualifications

• Minimum (3) three years of clinical experience.
• Excellent verbal communication and written documentation skills.
• Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred.
• Knowledge of preventive service guidelines, clinical practice guidelines, and social determinants of health.

Responsibilities

• Identify, assess, plan, facilitate, care coordination, evaluation and advocacy for options and services to meet health care needs.
• Promote patient safety, quality of care and cost-effective outcomes.
• Provide discharge planning services supporting safe transitions to the next level of care.

Skills

Verbal communication

Written documentation

Customer service

Interpersonal skills

Problem-solving

Analytical

Decision-making

Computer skills

Care coordination

Education

Bachelor's degree in nursing or Master's degree in Social Work

Job description

• The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.


• The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes.


• The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum.

Responsibilities

GENERAL SUMMARY

• The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.


• The goals of the case manager are to promote patient safety, quality of care and cost-effective outcomes.


• The case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum.

Education/Experience Required

• Bachelor's degree in nursing or a Master's degree of Social Work.


• Minimum (3) three years of clinical experience. Excellent verbal communication and written documentation skills.


• Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization. Strong problem-solving, analytical, and decision-making skills. Strong computer skills and knowledge.


• Experience in discharge planning, home health care, rehabilitative medicine, or managed care preferred.


• Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles.


• Knowledge of medical ethics and legal implications related to case management. Understanding of social determinants of health and their impact on a patient's wellbeing.


• Well versed in facilitating community resources to meet the needs of diverse populations.


• Strong organizational, planning and implementation skills with the ability to handle multiple complex patients¿ needs simultaneously. Strong sense of compassion with the ability to successfully advocate for patients and their families.

Certification/Licences Required

• Registered Nurse (RN) or a Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.


• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred.

Additional Information

• Organization: Henry Ford Providence Hospitals


• Department: HFPSH Case Management


• Henry Ford Health Location: Henry Ford Providence Southfield Hospital


• Shift: Day Job


• Union Code: Not Applicable