Case Manager (Florence)

Lane Council of Governments; Florence (OR); On-site; USD 52,000 - 64,000; Full time

Job summary

Lane Council of Governments (LCOG) seeks a dedicated professional to manage a caseload of adults with disabilities and senior citizens within the Senior & Disability Services division. You will coordinate services, document progress, and work with a team under the Unit Manager to deliver high-quality case management.

The role emphasizes attention to detail, effective organization, and collaboration with external partners to support diverse client needs.

Qualifications

• Bachelor's degree in social work or related field.
• Three years of progressively responsible experience with seniors or people with disabilities.
• High school diploma or GED with relevant education/experience.
• Must have a valid State of Oregon driver's license.
• Must pass a background check.
• Basic computer skills required.

Responsibilities

• Manage a caseload of adults with disabilities (ages 18–64) and senior citizens.
• Coordinate services and supports for clients in collaboration with internal teams.
• Work under the Unit Manager within Senior & Disability Services to ensure quality case management.
• Maintain accurate records and documentation consistent with program requirements.

Skills

Case management

Disability services

Social work

Driver's license

Background check

Computer skills

Education

Bachelor's degree in social work

High school diploma or GED

Job description

ABOUT US

Founded in 1945, Lane Council of Governments (LCOG) is one of the oldest councils of governments. Overseen by a Board of Directors, we strive to enhance public services in Lane County and beyond. This collaborative journey includes partnerships with local governments and special districts in the fields of GIS Planning, Personnel Management, Transportation, and Senior and Disability Services. Located in the heart of Eugene, we are home to a thriving university, diverse nightlife, and access to ample recreational opportunities, from the sea to the mountains.

LCOG is committed to a work environment that values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent services to all members of our community. As part of our commitment to diversity, LCOG continues to be an affirmative action/equal opportunity employer.

We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences.

POSITION SUMMARY

• DIVISION: Senior & Disability Services / Case Management
• SUPERVISOR: Unit Manager
• UNION REPRESENTATION: SEIU
• P OSITION PURPOSE This position manages a caseload comprised of adults with disabilities 18-64 years of age and/or senior citizens. The caseload includes clients newly admitted to service, as well as clients who have been receiving services from S&DS for a period of time (i.e., on-going clients).

QUALIFICATIONS

Minimum

• High school diploma or GED and any combination of education and experience that provides the occupant with the desired skills, knowledge, and ability required to perform the job.
• Bachelor's degree in social work or related field.
• Three years of progressively responsible experience working with seniors or people with disabilities.
• Basic computer skills and comprehension.
• Must have a valid State of Oregon driver's license.
• Must pass a background check

Professional Competencies

• ATTENTION TO DETAILS: Ability to accurately complete detailed work in a fast-paced environment.
• DECISION MAKING: Ability to make decisions and elicit pertinent information in interviewing situations while allowing dignity and respect.
• COMMUNICATION: Excellent written and oral communication skills.
• PROBLEM SOLVING: Ability to think creatively and respond to a changing environment.
• EFFECTIVE ORGANIZATION SKILLS: Organizes and maintains work environment.
• TIME MANAGEMENT: Uses time effectively.
• COLLABORATION: Must work well in collaborative teams within LCOG and with external partners
• ADAPTABILITY: Must be adaptive and work well within a range of team and leadership frameworks.
• RESPECTFUL WORKPLACE: Commitment to working effectively with people from diverse backgrounds, in support of an inclusive and respectful environment.