Case Manager - Family Justice Center

Circuit Court for Prince George's County; Upper Marlboro (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

The Circuit Court for Prince George's County—Family Justice Center seeks a Case Manager to provide trauma-informed case management and psychosocial support to clients accessing services through the PGCFJC. You will evaluate needs, develop service plans, coordinate resources, and assist clients navigating complex systems.

Work involves collaboration with onsite partners, legal and behavioral health providers, law enforcement, and community organizations while maintaining confidentiality and

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field and 1 year counseling experience.
• Master's degree in Social Work, Counseling, Psychology, or related fields preferred.
• Maryland licensure or certification in social work or related fields preferred.
• Experience in trauma-informed case management or crisis intervention.
• Lethality assessments and safety planning experience.
• Knowledge of domestic violence, human trafficking, and coercive control.
• Experience working in multidisciplinary teams or Family Justice Centers.
• Bilingual proficiency in English and Spanish is a plus.

Responsibilities

• Conduct client intakes and psychosocial assessments.
• Create individualized service plans with clients and coordinate resources.
• Provide trauma-informed case management and psychosocial support.
• Offer crisis intervention, advocacy, and stabilization.
• Refer to behavioral health, housing, legal, and other services as needed.
• Collaborate with partners while maintaining confidentiality.

Skills

Counseling experience

Trauma-informed care

Crisis intervention

Multidisciplinary teamwork

Confidentiality

Bilingual English/Spanish

Education

Bachelor's degree in Psychology, Social Work, or related field

Tools

Electronic case-management systems

Job description

Nature and Variety of Work

The Prince George’s County Family Justice Center, an initiative of the Circuit Court for Prince George’s County, unites government agencies, nonprofit organizations, law enforcement, legal service providers, behavioral health professionals, and community partners in one location to deliver coordinated services to individuals and families affected by interpersonal violence. The Center is dedicated to offering accessible, survivor-centered, and trauma-informed services while minimizing obstacles faced by individuals and families seeking safety, stability, healing, and long-term support.

Under the supervision of the Family Justice Director, the Case Manager offers comprehensive, trauma-informed case management and psychosocial support to clients accessing services through the PGCFJC. This role involves directly working with clients to evaluate needs, identify barriers to safety and stability, develop individualized service plans, coordinate community-based resources, provide crisis intervention, and support clients in navigating complex systems.

The Case Manager also collaborates with Family Justice Center staff, onsite partner agencies, behavioral health providers, legal service providers, law enforcement, court personnel, and community organizations to promote coordinated and survivor-centered service delivery. This position demands strong case management skills, an understanding of trauma and interpersonal violence, sound clinical judgment within the scope of the role, and the ability to effectively work with individuals experiencing crisis and complex psychosocial needs.

Examples of Work

• Conduct client intakes and psychosocial assessments.
• Create individualized service plans with clients.
• Offer case management for victims of violence.
• Provide crisis intervention, support, advocacy, and stabilization.
• Conduct safety and risk assessments.
• Refer clients to behavioral health, housing, legal, and other services.
• Facilitate referrals and coordinate with service providers.
• Monitor client progress and update service plans.
• Help clients navigate legal and social systems.
• Collaborate with partners while maintaining confidentiality.
• Participate in case consultations.
• Offer psychoeducation on trauma and resources.
• Refer to specialists for behavioral health concerns.
• Document cases accurately.
• Prepare reports for leadership and authorized purposes.
• Engage in community outreach and meetings.
• Stay informed on community resources.
• Adhere to professional and ethical standards.
• Perform additional duties as assigned.

Minimum Qualifications

A Bachelor's Degree in Psychology, Social Work, or a closely related field, plus one (1) year of counseling experience; or an equivalent combination of education, training, and experience.

Preferred Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or related fields.
• Maryland licensure or certification in social work or related fields.
• Advanced experience in trauma-informed case management or crisis intervention.
• Conducting lethality assessments and safety planning.
• Knowledge of domestic violence, human trafficking, and coercive control.
• Experience in multidisciplinary teams or Family Justice Centers.
• Collaboration with courts, law enforcement, and community resources.
• Knowledge of Prince George’s County resources.
• Experience with electronic case-management systems.
• Bilingual proficiency in English and Spanish.

Additional Information

Funding Source

This is a full-time position with benefits funded through an Interagency Agreement. Continued employment is contingent upon renewal of the agreement and the availability of funding.

All applicants are subject to background checks.

The announcement may close prior to the listed closing date upon receipt of 75 applications.

The Circuit Court for Prince George's County is a drug-free workplace and an equal-opportunity employer committed to diversity. We do not discriminate based on race, color, religion, age, sex, marital status, national origin, physical or mental disability, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by state or federal law.

A request for ADA accommodations for interviews should be made at the time of the interview notification.

The Circuit Court for Prince George's County offers a complete benefits package to regular full-time employees including medical benefits, dental care, flexible spending accounts, life insurance, long-term disability insurance, pension, holidays, vacations, sick leave and deferred compensation plans.

To learn more, please visit our benefits page.