Family Justice Center Department Head

Frederick County Government; Frederick (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Vacation leave

Sick leave

Holidays

Health insurance

Pension plan

Tuition reimbursement

Employee Wellness

Job summary

Frederick County Government is seeking the Department Head for the Family Justice Center within the Division of Family Services to lead a multi‑agency, trauma‑informed operation. You will supervise staff, manage budgets and grants, and coordinate strategic planning across partners to improve survivor safety and access to services.

A Bachelor’s degree and several years in human services with supervisory experience are required; master’s substitution is also stated.

Qualifications

• Bachelor’s Degree in Public Administration, Criminal Justice, Healthcare Administration, Social Work, Mental Health Counseling, or related field
• 6 years in human services, criminal justice, healthcare, healthcare administration, business administration, or similar field
• 3 years of experience supervising or managing staff
• Substitutions for the above-listed education: Master’s Degree with 4 years experience as described above

Responsibilities

• Provide comprehensive administrative and operation support to the Family Justice Center
• Manage FJC’s operations, ensuring a safe, secure, trauma-informed environment
• Ensure delivery of high-quality, survivor-centered services across co-located partners
• Serve as primary liaison between on-site partner agency staff and County departments
• Develop, implement, and maintain SOPs and policies governing co-location
• Schedule, coordinate, and attend Executive Committee and multi-agency partner meetings
• Oversee building security protocols and act as building manager
• Manage procurement, fiscal processes, and expense tracking
• Assist the Division Director with budget development, reporting and fiscal analysis
• Provide staff development, conflict resolution, and coordination support
• Develop and deliver community education to increase awareness of FJC services
• Lead planning and execution of initiatives to strengthen coordinated community responses
• Ensure activities are trauma-informed, evidence-based, survivor-centered
• Evaluate program effectiveness and implement innovative solutions
• Oversee service delivery models for FJC programs
• Develop and deliver strategic plans with measurable outcomes

Skills

Trauma-informed practices

Victim services

Operational management

MOUs & confidentiality

Budgeting & procurement

Cross-agency collaboration

Staff development

Building security

Leadership

Communication liaison

Education

Bachelor’s Degree in Public Administration/related field

Master’s Degree substitution for experience

Job description

Exempt; full-time; 40 of hours worked; Monday-Friday 8:00 a.m.-5:00 p.m.; full benefits

The Department Head for the Family Justice Center (FJC) within the Division of Family Services leads a multidisciplinary, co-located partnership of community agencies, improving survivor safety, access to justice, and long-term healing through collaboration and program innovation. This position ensures accountability, operational efficiency, partner coordination, and adherence to the nationally recognized Family Justice Center model. This position is responsible for program administration, staff leadership, grant and contract compliance, budget oversight, community partnerships, and strategic planning while promoting best practices within the Family Justice Center model. The role provides overall leadership and operational oversight, coordinating multiple County agencies and community partners within a collaborative care framework, and is responsible for implementing and managing the Memorandum of Understanding governing shared space, service delivery, information sharing, confidentiality, and coordinated response. The position supervises staff; supervision is received from the Division Director of Family Services.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

• Provide comprehensive administrative and operation support to the Family Justice Center
• Manage FJC’s operations, to ensure a safe, secure, and trauma-informed environment for staff, partners, and clients.
• Ensure the delivery of high-quality, survivor-centered, and trauma-informed services across all co-located partners.
• Serve as primary liaison between on-site partner agency staff and County departments and services
• Develop, implement, and maintain Standard Operation Procedure guidelines and policies governing co-location and collaborative service delivery.
• Schedule, coordinate and attend Executive Committee meetings and multi-agency partner meetings.
• Oversee building security protocols and serve as the designated building manager in accordance with County policies.
• Manage procurement, fiscal processes, and expense tracking using the County’s automated system
• Assist the Division Director with budget development, reporting and fiscal analysis for the Family Justice Center
• Provide staff development, conflict resolution, and coordination support for County staff, partner agency staff, volunteers and interns
• Perform other related duties as required
• Provide strategic leadership and operational oversight for the Family Justice Center (FJC),
• Develop, implement, and evaluate short- and long-term strategic plans, program goals, measurable outcomes, and continuous improvement initiatives for FJC services.
• Lead the planning and execution of initiatives that strengthen coordinated community responses to domestic violence, sexual assault, child abuse, human trafficking, and elder abuse.
• Ensure all FJC activities, programs, and services are delivered using trauma-informed, evidence-based, and survivor-centered practices.
• Evaluate program effectiveness, identify emerging needs, and implement innovative solutions to enhance survivor access, safety, and service outcomes.
• Oversee service delivery models for all FJC programs ensuring consistency, quality, and accessibility of services.
• Develops and delivers community education and engagement presentations to increase awareness of FJC services, promote prevention and early intervention, and strengthen community partnerships and understanding of available resources

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Bachelor’s Degree In Public Administration, Criminal Justice, Healthcare Administration, Social Work, Mental Health Counseling, or related field
• 6 years in human services, criminal justice, healthcare, healthcare administration, business administration, or similar field
• 3 years of experience supervising or managing staff

Substitutions for the above-listed required education and experience is a Master’s Degree with 4 years experience as described above.

KNOWLEDGE/SKILLS/ABILITIES

A successful incumbent operating in this role displays the following:

• Advanced knowledge of trauma-informed, survivor-centered service models and best practices
• Advanced knowledge of victim services
• Advanced knowledge of operational management principles, including fiscal processes, procurement, and budgeting
• Advanced knowledge of multi-agency collaborative service delivery frameworks, including MOUs, confidentiality, and information-sharing protocols
• Skill in developing and implementing Standard Operating Procedures and policies
• Skill in building, maintaining, and strengthening collaborative relationships with diverse public, private, nonprofit, and community partners Skill in conflict resolution, staff development, and fostering a positive interdisciplinary work environment
• Skill in facilitating cross-agency problem-solving and developing coordinated responses
• Skill in managing facility operations, safety protocols, and building security systems
• Ability to lead and supervise diverse professional, volunteer, and intern staff within a complex service environment
• Ability to navigate complex organizational relationships and balance the needs, responsibilities, and perspectives of multiple independent partner agencies
• Ability to maintain a safe, secure, and trauma-informed environment for clients, staff, and partners
• Ability to analyze fiscal data, assist with budget development, and ensure accurate expense tracking
• Ability to communicate effectively as a liaison between partner agencies and County departments

PREFERENCE MAY BE GIVEN FOR:

• Secondary bilingual language skills
• Experience supervising child welfare cases or experience operating a Child Advocacy Center, Family Justice Center, or Multi-dimensional Team related to Intimate Partner Violence (IPV) and Domestic Violence (DV), Human trafficking, child sexual assault
• Experience in finding, writing, and monitoring federal, state, local grants in the human service field

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

• While working in this position, the employee is required to constantly sit and occasionally walk
• While working in this position, the employee is required to constantly work indoors

• Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination
• Available on-call for emergency situations including weather-related emergencies
• Ability to provide own transportation to various County departments and for functions outside the officeAbility to work flexible hours and to attend occasional evening and/or weekend events

EXAMINATION PROCESS (may include):

1. An evaluation of training and experience
2. One or more interviews