Case Manager (Employment Law)

Omega Law Group PC

West Hollywood (CA)

On-site

USD 34,000 - 55,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

401(k) plan

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Free onsite parking

Flexible Spending Account

Career Development

Job summary

Omega Law Group in California seeks an Employment Case Manager to support the Employment Law Department by guiding clients and attorneys through the lifecycle of employment matters. You will be the primary contact for case status, collect information, coordinate communications, and help move claims from intake to resolution.

The ideal candidate is highly organized, empathetic, proactive, and able to manage multiple priorities in a fast-paced legal environment.

Qualifications

High school diploma required; college coursework or degree preferred.
Experience in legal support or case management is a plus.
Ability to handle sensitive information confidentially.

Responsibilities

Serve as primary client contact for case status and information.
Gather and organize case-related documents and records.
Coordinate communications and deadlines within the team.
Assist in intake, case development, and demand packages.
Maintain organized electronic case files and ensure confidentiality.

Skills

Communication

Organization

Time management

Multitasking

Empathy

Professionalism

Education

High school diploma

College coursework or degree preferred

Tools

Microsoft Office

Google Workspace

Case management software

Job description

Omega Law Group is a prestigious employment law firm serving California. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in employment law and personal injury. To learn more, please visit our website: www.omegalaw.com.

Position Overview:

The Employment Case Manager plays a critical role in supporting the Employment Law Department by assisting attorneys and clients throughout the lifecycle of employment-related matters. This position serves as a primary point of contact for clients, helps gather and organize case-related information and documentation, coordinates communications, and supports the overall progression of claims from intake through resolution.

The ideal candidate is highly organized, detail-oriented, empathetic, proactive, and able to manage multiple priorities in a fast-paced legal environment.

Responsibilities:

Client Communication & Support

Serve as a primary point of contact for clients regarding case status, updates, and requests for information.
Maintain regular communication with clients via phone, text, email, and other communication platforms.
Gather detailed information from clients regarding employment-related claims, incidents, damages, timelines, and supporting facts.
Request, collect, review, and organize client documents and records.
Follow up with clients for missing information and documentation.
Assist clients with completing forms, questionnaires, declarations, and other case-related materials.
Maintain professionalism, empathy, and confidentiality in all client interactions.

Case Development & Investigation

Gather and organize evidence and documentation relevant to employment matters.
Send personnel demands and document requests to defendants, employers, insurance carriers, and third parties.
Contact witnesses and gather statements or additional information related to claims.
Coordinate collection of employment records, payroll records, personnel files, disciplinary records, and related documentation.
Assist attorneys with factual investigation and case development.
Prepare case summaries, chronologies, and status updates for attorney review.
Identify missing documentation or potential issues and elevate them to attorneys as appropriate.

Case Management & Administrative Support

Maintain accurate and organized electronic case files.
Update case management systems with notes, documents, tasks, deadlines, and communications.
Monitor and assist with deadlines, follow-ups, and task completion.
Coordinate meetings, appointments, interviews, and client calls.
Draft routine correspondence and case-related communications.
Assist with preparation of demand packages and supporting documentation.
Work collaboratively with attorneys, legal assistants, and department staff to ensure cases progress efficiently.
Assist with intake and onboarding of new employment matters as needed.

Additional Responsibilities

Support attorneys with pre-litigation and litigation-related tasks as assigned.
Assist in identifying opportunities to improve workflows, client experience, and department efficiency.
Maintain compliance with firm policies, procedures, and confidentiality requirements.
Perform additional duties and special projects as assigned by management.

Qualifications:

Education & Experience

High school diploma or equivalent required; college coursework or degree preferred.
Prior experience in a law firm, legal support, employment law, personal injury, or case management role preferred.
Experience working with sensitive and confidential information preferred.

Knowledge, Skills & Abilities

Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Ability to manage multiple cases and priorities simultaneously.
Strong attention to detail and follow-through.
Ability to work independently while also collaborating within a team environment.
Professional and empathetic client service skills.
Proficiency with Microsoft Office, Google Workspace, and case management software.
Ability to adapt to changing priorities and department needs.
Bilingual skills are a plus but not required.

Physical & Work Requirements