Case Manager ECMP, Spanish Speaking

Lutheran-Social-Services-of-the-National-Capital-Are; Walkersville (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Lutheran Social Services of the National Capital Area is seeking a Case Manager to provide extensive case management to refugees served by the Reception and Placement Services team. The role ensures eligible clients are enrolled in appropriate programs and oversees program requirements.

You will ease the transition, empower the refugee, and set the client on the path to self-sufficiency while coordinating with area agencies and reporting data.

Qualifications

• Bachelor's Degree in social work or related field (or work-equivalent).
• 1+ year of experience in refugee resettlement.
• Fluency in Spanish preferred; strong English communication skills.

Responsibilities

• Provide extensive case management to refugees served by the Reception and Placement Services team.
• Ensure eligible clients are enrolled in appropriate programs and monitor program requirements.
• Coordinate with area agencies and prepare and submit required reports.

Skills

Spanish language

Oral and written English

Organizational skills

Cultural competence

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Outlook

Job description

The Case Manager will provide extensive case management to refugees being received by LSSNCA's Reception and Placement Services team. The Case Manager will ensure eligible clients are enrolled in appropriate programs and oversee the requirements of those programs. The objective of the Case Manager is to ease the transition, empower the refugee, and put the client on the path to self-sufficiency.Essential Functions• Ensure all core services mandated through the Department of State Cooperative Agreement are provided within allocated timeframes;• Complete suitability determinations for minor cases;• Provide extended case management and support services to clients enrolled in Public Private Partnership services;• Contact area service providers through mailings, phone inquiries, and person-to-person meetings to provide them program information and to inquire about available services. Make referrals as appropriate;• Assist eligible clients in the completion of Affidavits of Relationships and refugee interests;• As appropriate, request and client stipend checks;• Assist in the collection of program service data for reports• Complete all forms as required• Maintain accurate record of all services provided;• Produce and submit reports in a timely manner;• Coordinate services with other area agencies;• Work as part of the program team and participate in staff meetings and in-service trainings;• Other duties as assigned.SKILLS & ABILITIESEducation: Bachelor's Degree (four-year college or technical school) or Work Equivalent, Field of Study: social work; human servicesExperience: 1 plus years of experience in refugee resettlementOther Requirements: Fluency in SpanishPreferred Skills Live locally in the Frederick, MD region preferred.Ability to organize multiple client-related activities. Excellent oral and written communication skills in English. Ability to balance the needs of the client and the employer. Conviction about the capacity of people to grow and change. Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook. Ability to communicate with all persons in a culturally competent manner. Be sensitive to the service population’s cultural and socioeconomic characteristics. Knowledge of immigration and/or refugee issues Reads, writes, and speaks a relevant foreign language