Case Manager: Drive Crisis Support & Housing Pathways

ihshawaii; Honolulu (HI); On-site; USD 24,000 - 34,000; Full time

Job summary

IHS Hawaii in Honolulu is seeking dedicated Case Managers to support individuals facing homelessness through assessment, planning, and referrals. You will guide clients to needed services, maintain careful documentation, and work with a team to ensure coordinated care.

This role emphasizes client voice, trauma-informed practice, and community connection. What you bring includes a high school diploma or GED (college degree a plus), 1–2 years in case management, and a valid driver's license.

Qualifications

• High school diploma or GED; college degree a plus.
• 1–2 years of case management or supportive services experience with homeless populations is a plus.
• Knowledge of homelessness, mental health, and substance abuse issues.
• Strong time-management and communication skills.
• Valid driver's license with clean record.

Responsibilities

• Own a caseload and guide clients through assessment, service planning, and referrals — centering their voice and choice.
• Connect people to housing services, substance abuse and mental health treatment, transportation, and coordinated care.
• Show up in crisis moments with risk assessments, crisis plans, and hospital referrals as needed.
• Keep meticulous, compliant records that protect clients and strengthen programs.
• Drive to appointments and meet people where they are to support their trajectory.

Skills

Time management

Conflict resolution

Communication skills

Integrity

Education

High school diploma or GED

Associate's or Bachelor's degree (bonus)

Job description

IHS Hawaii in Honolulu is seeking dedicated Case Managers to support individuals facing homelessness through assessment, planning, and referrals. You will guide clients to needed services, maintain careful documentation, and work with a team to ensure coordinated care.

This role emphasizes client voice, trauma-informed practice, and community connection. What you bring includes a high school diploma or GED (college degree a plus), 1–2 years in case management, and a valid driver's license.