Case Manager/Direct Support Professional

Multicultural Community Services of the Pioneer Valley, Inc.; Springfield, Northern (MA, KY); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Multicultural Community Services of the Pioneer Valley, Inc. in Springfield, MA is seeking a Case Manager/Direct Support Professional. The role combines case management and direct care to support individuals in the Individual Supports program.

The position involves 20 hours of case management and 20 hours of direct care, with a transition to full‑time case management over time to be discussed at interview.

Qualifications

• Associate degree preferred in human services or related field.
• Three years of recent experience working with individuals with Intellectual Disabilities.

Responsibilities

• Identify and address individuals' needs as part of a team.
• Assist individuals with activities of independent living: money management, household management, medication management, health appointments and follow‑ups.
• Help individuals access and maintain public benefits including food stamps, Mass Health, Medicare, Social Security, housing, fuel assistance.
• Assist individuals with making community connections to enhance quality of life (Best Buddies, Special Olympics, Senior center, YMCA).
• Supervise and work with direct care staff.
• Collaborate with DDS and other social service agencies such as DCF, MHA, BHN.

Skills

Communication skills

Education

Associate Degree in Human Services or related field

Job description

Case Manager/Direct Support Professional

Location:

Springfield, MA

Program:

Individual Supports

Hours:

Pay Range:

$24 – $24 per hour

Responsibilities

Responsibilities: The qualified candidate must be able to work effectively as a team member, be resourceful with excellent communication skills and have a measure of flexibility to ensure they are able to help meet the needs and mitigate the challenges in the lives of the individuals we support.

20 hours case management, 20 hours direct care, converting to full‑time case management over time, which will be discussed during the interview.

• Assist individuals to identify and address their needs.
• Assist individuals with activities of independent living such as money management, household management, medication management, health maintenance- medical, dental and clinical appointments and follow-up.
• Assist individuals to access and maintain public benefits including but not limited to food stamps, Mass Health, Medicare, Social security, housing, fuel assistance.
• Assist individuals with making community connections to maximize their quality of life such as Best Buddies, Special Olympics, Senior center, YMCA etc.
• Supervise and work with direct care staff
• Work with DDS as well as various social service agencies such as DCF, MHA, BHN etc.

Required Qualifications, Skills, and Training

• Associate Degree in Human Services or other related field preferred.
• Three years of recent experience working with individuals with Intellectual Disabilities.