Case Manager - Developmental Services (Female Only)

Advocates; Town of Brighton (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Advocates in Town of Brighton, NY is seeking a Case Manager to document and maintain ISP records, health concerns, and support plans. The role centers on individual advocacy, empowerment, and helping clients achieve community integration.

The starting rate is $21.50/hour with weekday hours and occasional weekends as needed. The organization provides services for people facing developmental or mental health challenges.

Qualifications

• Bachelor’s Degree or High School Diploma with two years of relatable experience.
• Strong interpersonal skills and good judgement.
• Excellent written and verbal communication skills.
• Basic computer knowledge.
• Must hold a valid driver's license and access to an insured vehicle.
• Cultural competence with diverse populations.

Responsibilities

• Provide case management, skills training and support in areas including ADL, behavioral plans, community integration, health care, and home maintenance.
• Participate in ISP development and program interventions; create and monitor person-centered goals.
• Assess behaviors and complete daily data, monthly progress notes, and quarterly reviews.
• Assist individuals in obtaining services and entitlements (housing, insurance, etc.).
• Foster community integration and support individuals to actualize this goal.
• Attend weekly staff and clinical meetings as directed.

Skills

Case management

Skills training

ADL support

Documentation

Community integration

Interpersonal skills

Verbal communication

Written communication

Driver's license

Education

Bachelor’s Degree

High School Diploma or GED

Job description

Starting Rate: $21.50/hour

Schedule: Monday through Friday 8am-4pm or 9am-5pm

(The hours can be flexible and on the weekend as needed)

The Case Manager is responsible for documentation and maintenance of program participants’ records and plans, including all areas of the Individual Service Plan (ISP), medical concerns and appointments. This role will focus on individual advocacy, empowerment, and community integration.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide case management, skills training and support to individuals, in areas including Activities of Daily Living (ADL), behavioral treatment plans, community integration activities, communication, health care, home maintenance and cleaning.
• Participate in the development of individuals’ Individual Service Plan (ISP) and program-specific interventions. Develop, implement and monitor interesting, creative, and person centered goals with individuals.
• Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews.
• Assist individuals with obtaining all services and entitlements (housing, inspections, insurance benefits, etc.).
• Foster community integration and provide support to individuals to actualize this goal.
• Participate in weekly staff meetings, supervision and clinical meetings, as specified by supervisor.

• Bachelor’s Degree; or High School Diploma and two years’ relatable experience.
• Strong interpersonal skills and ability to use good judgement.
• Excellent written and verbal communication skills.
• Basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.