Assistant Program Manager-Female Only

Advocates; Worcester (MA); On-site; USD 23,014 - 32,778; Full time

Job summary

Advocates in Worcester, MA is hiring an Assistant Program Manager to supervise residents and Direct Care Staff, assist with schedules, appointments and activities, and manage daily house operations under the Program Manager.

You will participate in resident care, coordinate documentation with staff, help with medication administration, safety drills, and program meetings. Minimum education is a high school diploma or GED; second shift, Tue-Sat 3pm-11pm.

Qualifications

• High School Diploma or GED is the minimum education requirement.
• Ability to communicate effectively verbally and in writing with good judgment.
• Ability to organize, prioritize, plan and complete tasks independently.
• Must have basic computer knowledge.
• Must hold a valid driver's license and have access to a vehicle for transporting clients.
• Preference for candidates with demonstrated understanding of diverse populations.

Responsibilities

• Collaboratively identify goals and objectives with program participants and assist with developing individualized plans; help write service plans and ensure implementation.
• Assist participants with medications and daily living skills; coordinate with staff relevant to documentation.
• Oversee safety and fire procedures, drills, and emergency planning.
• Assist with staff scheduling to ensure program coverage and budgetary compliance.
• Participate in program participant, family, team and staff meetings.
• Complete all documentation and incident reports per funder requirements and deadlines.
• Supervise and assist in coordinating program activities.

Skills

Effective communication

Organizational skills

Computer literacy

Valid driver's license

Education

High School Diploma or GED

Job description

Overview

Starting Rate: $20.25/hour

Schedule: Tuesday through Saturday 3pm-11pm

The Assistant Program Manager is responsible for the supervision of residents and Direct Care Staff. This role is responsible for assisting with the schedules, appointments and activities of the program participants as well as the daily operations of the house under the supervision of the Program Manager. The Assistant Program Manager will participate in the daily care of the residents and coordinate with Direct Care Staff as it pertains to resident documentation and paperwork.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives.

Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of every employee and are committed to fostering a supportive, welcoming culture where people can learn, grow, and make a meaningful impact.

Minimum Education Required

High School Diploma/GED

Shift

Second Shift

Additional Shift Details

Tuesdays- Saturday, 3pm-11pm

Responsibilities

• Collaboratively identify goals and objectives with program participants. Actively participate in in-service planning meetings and development of individualized goals. Assist with writing service plans and ensure implementation and successful follow through. Assist program participants with taking medications and with community living skills.
• Assists program participants with functional skills training to assist them to increase independence in areas related to directing support, healthcare management, emergency management, and daily living activities (ADLs). Report changes in program participant’s status or behavior to the Program Manager, Residential Program Nurse and/or Residential Program Director.
• Oversee program participants’ safety and fire safety procedures to include: fire drills, training of staff and residents, oversight of Personal Emergency Response System (PERS) and Emergency Evacuation Plan.
• Assist with staff scheduling to ensure program coverage and budgetary compliance.
• Actively participate in program participant, family, team and staff meetings.
• Complete all documentation and Incident Reports, in accordance with funder requirements and Agency/Program established deadlines.
• Supervise and assist in coordinating program activities.

Qualifications

• Associate’s Degree or one year of related experience.
• Ability to communicate effectively verbally and in writing, the ability to use good judgment.
• Ability to organize, prioritize, plan and complete tasks independently.
• Must have basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.