Case Manager - Developmental Services

Advocates; Framingham (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Advocates is seeking a Case Manager in Framingham, MA to document and maintain ISP records, support individuals’ empowerment, and promote community integration.

The role focuses on advocacy, empowerment, and person-centered planning with a starting rate of $21/hour. A high school diploma or equivalent, plus relevant experience, is required. A valid driver's license and reliable vehicle are preferred.

Qualifications

• Bachelor’s Degree; or High School Diploma and two years’ relatable experience.
• Strong interpersonal skills and ability to use good judgement.
• Excellent written and verbal communication skills.
• Basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate with understanding of culturally diverse populations.

Responsibilities

• Provide case management, skills training and support to individuals in areas including ADL, behavioral treatment plans, community integration, communication, health care, home maintenance and cleaning.
• Participate in development of individuals’ ISP and program‑specific interventions; develop and monitor person-centered goals.
• Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews.
• Assist individuals with obtaining all services and entitlements (housing, insurance benefits, etc.).
• Foster community integration and support individuals to actualize this goal.
• Participate in weekly staff meetings, supervision and clinical meetings as specified by supervisor.

Skills

Interpersonal skills

Communication skills

Computer literacy

Driver's license

Education

Bachelor’s Degree

High School Diploma/GED + 2 yrs relatable exp

Job description

Overview

Starting Rate: $21.00/hour

Schedule: Weekdays (Flexible Hours)

The Case Manager is responsible for documentation and maintenance of program participants’ records and plans, including all areas of the Individual Service Plan (ISP), medical concerns and appointments. This role will focus on individual advocacy, empowerment, and community integration.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide case management, skills training and support to individuals, in areas including Activities of Daily Living (ADL), behavioral treatment plans, community integration activities, communication, health care, home maintenance and cleaning.
• Participate in the development of individuals’ Individual Service Plan (ISP) and program‑specific interventions. Develop, implement and monitor interesting, creative, and person centered goals with individuals.
• Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews.
• Assist individuals with obtaining all services and entitlements (housing, inspections, insurance benefits, etc.).
• Foster community integration and provide support to individuals to actualize this goal.
• Participate in weekly staff meetings, supervision and clinical meetings, as specified by supervisor.

Qualifications

• Bachelor’s Degree; or High School Diploma and two years’ relatable experience.
• Strong interpersonal skills and ability to use good judgement.
• Excellent written and verbal communication skills.
• Basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.