Case Manager - Day Supports

Advocates; Plainville (MA); On-site; USD 22,162 - 31,564; Full time

Job summary

Advocates is seeking a Day Services Case Manager in Plainville, MA to design engaging activities, provide direct skills training, and support individuals toward personal goals. You’ll work within an interdisciplinary team, document progress, and collaborate with families to ensure high-quality, coordinated supports.

Starting rate is $19.50/hour with a Monday–Friday 8am–4pm schedule. Minimum education is High School Diploma/GED; an Associate’s degree or 2+ years in human services is preferred.

Qualifications

• Associate’s degree or 2+ years human services experience in lieu of degree.
• Strong written communication and documentation skills.
• Ability to multitask in a fast-paced, changing environment.
• Strong computer skills required.
• Ability to work independently and as part of a team.
• Commitment to person-centered, respectful support practices.
• Ability to communicate effectively in English.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Assist in developing curriculum and structured programming to promote independence and growth.
• Design and implement activity schedules and therapeutic/recreational programming.
• Provide direct skills training and individualized support.
• Develop creative, innovative programming to enhance engagement and empowerment.
• Collect and maintain daily data, progress notes, and semi-annual reports.
• Provide direct care and support with activities of daily living as needed.
• Maintain active communication with families, funders, consultants, and team members.
• Participate in team meetings, supervision, and required trainings.
• Maintain certifications including First Aid, CPR, Safety Care, and HR/DPPC.
• Ensure all services align with Advocates' Human Rights Policy and organizational values.

Skills

Written communication

Documentation

Multitasking

Computer skills

Independent work

Person-centered

English communication

Driver's license

Transportation experience

Diversity awareness

Education

High School Diploma

Associate's degree

Job description

Schedule

Monday through Friday 8am-4pm

Starting Rate

$19.50/hour

Overview

The Day Services Case Manager supports individuals in a day program setting by helping design and implement engaging, person-centered activities that promote independence, skill development, and community involvement. You will work as part of an interdisciplinary team to develop activity schedules, provide direct skills training, and support individuals in achieving their personal goals. This role also includes documentation, progress notes, and collaboration with families and team members to ensure high-quality, coordinated supports.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Assist in developing curriculum and structured programming to promote independence and growth
• Design and implement activity schedules and therapeutic/recreational programming
• Provide direct skills training and individualized support
• Develop creative, innovative programming to enhance engagement and empowerment
• Collect and maintain daily data, progress notes, and semi-annual reports
• Provide direct care and support with activities of daily living as needed
• Maintain active communication with families, funders, consultants, and team members
• Participate in team meetings, supervision, and required trainings
• Maintain certifications including First Aid, CPR, Safety Care, and HR/DPPC
• Ensure all services align with Advocates' Human Rights Policy and organizational values

Qualifications

• Associate’s degree in a related field and 1 year of experience or high school diploma or equivalent and 2+ years of relevant human services experience in lieu of a degree
• Strong written communication and documentation skills
• Ability to multitask in a fast-paced, changing environment
• Strong computer skills required
• Ability to work independently and as part of a team
• Commitment to person-centered, respectful support practices
• Ability to communicate effectively in English
• Valid driver’s license, reliable vehicle, and willingness to transport individuals
• Experience working with culturally diverse populations strongly preferred

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.