Case Manager - Developmental Disabilities

Eliot Community Human Services; Lowell (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO

Medical, dental, and vision plans

401(k) with employer match

Wellness & family support

Life and accidental death insurance

Professional growth & tuition

Job summary

Eliot Community Human Services in Lowell is seeking a Community Supports Case Manager to empower adults with developmental disabilities. This role focuses on assessments, service planning, and coordinated care to secure housing, employment, and community participation.

Responsibilities include ISP/POC development, goal setting with individuals, and strong collaboration with families and providers. The position is based in a community setting with standard hours and a near-term salary of $20

Qualifications

• Bachelor’s degree or prior experience in case management.
• Experience working with intellectually disabled or brain injured adults.
• Ability to manage a client caseload in an outreach setting.
• Must possess a valid driver’s license and maintain a personally owned vehicle.
• Ability to work a community based position serving Lawrence, Lowell, Burlington and Arlington areas.

Responsibilities

• Assist in completing assessments and ISP/POC for assigned cases per DDS/MRC policies.
• Ensure individuals help identify and develop their own goals.
• Document daily progress notes for all individuals per Eliot policy and DDS/MRC requirements.
• Develop and maintain positive professional relationships with individuals, families, and providers; maintain schedules and timeliness.
• Coordinate service delivery for cases assigned (case conferences, housing, SSI) and advocate with outside agencies.
• Provide service linkages and schedule appointments with individuals as needed.

Skills

Case management

Client advocacy

Education

Bachelor's degree

Job description

Case Manager - Developmental Disabilities

Lowell

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot's Developmental Disabilities division is seeking a Community Supports Case Manager. This division offers support and opportunities for individuals to enrich their lives, obtain housing and employment, develop personal skills and competencies, and enjoy a full range of community activities while developing a network of caring relationships.

The ideal candidate will have experience working with adults with developmental disabilities and will have the ability to advocate for community supports and services on behalf of the individuals.

Responsibilities:

• Assist in completing assessments and Individual Service Plans(ISP)/Plans of Care(POC) for assigned cases in a timely manner and as indicated by DDS and MRC policies and standards.
• Ensure individuals are involved in identifying and developing their own goals.
• Document daily progress notes for all individuals in accordance with Eliot Policy and DDS/MRC documentation and billing requirements.
• Develop and maintain a positive and professional working relationship with individuals, families and providers. This includes maintaining a set schedule with individuals, timely communication and follow up on issues and requests and being on time for appointments, meetings and activities.
• Coordinate service delivery for cases assigned i.e., case conferences, Section 8 Housing, SSI and advocate for the consumer with outside agencies and providers.
• Provide service linkages to other providers as necessary. Identify and schedule appointments, for/with individuals, as needed or required.

Qualifications:

• Bachelor’s degree or prior experience in/or exposure to case management
• Experience working with intellectually disabled or brain injured adults
• Ability to manage a client caseload in an outreach setting
• Must possess a valid driver’s license and maintain a personally owned vehicle
• Ability to work a community based position that services the Lawrence, Lowell, Burlington and Arlington areas

Schedule:Tuesday-Saturday, 9am-5pm or 10am-6pm

Hourly Rate

$20 - $20 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.