Case Manager: Crisis & Community Support

Prestera Center for Mental Health Services; Huntington (WV); On-site; USD 42,000 - 58,000; Full time

Job summary

Prestera Health Services is seeking a Case Manager to coordinate services, advocate for consumers, and ensure timely psychosocial assessments are completed. The role involves collaborating with treatment teams, planning care, and arranging needed supports with community agencies.

The position emphasizes strong communication, organizational skills, and adherence to confidentiality policies, with duties extending to crisis assessment and documentation.

Qualifications

• Experience or passion to work population served.
• Possesses a valid driver's license.
• Knowledge of community resources preferred.
• Ability to learn, navigate, and work daily in the EHR system effectively.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.
• Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills.
• Ability to take initiative, complete tasks with workflows and be creative in day-to-day interactions.
• Proficient in Microsoft Office applications, especially Microsoft Word.
• Must be able to lift up to 10 lbs.

Responsibilities

• Conducts interviews with consumers and their legal guardians to collect information needed to complete a psychosocial assessment.
• Develops service/treatment plans with the treatment team within identified timeframes.
• Provides supportive intervention services to consumers and assists with practicing skills learned in therapy.

Skills

Interpersonal skills

Written & verbal communication

Time management

Organizational skills

Microsoft Word

Customer service

Education

Bachelor's Degree in social service or related field

Tools

EHR system

Job description

Prestera Health Services is seeking a Case Manager to coordinate services, advocate for consumers, and ensure timely psychosocial assessments are completed. The role involves collaborating with treatment teams, planning care, and arranging needed supports with community agencies.

The position emphasizes strong communication, organizational skills, and adherence to confidentiality policies, with duties extending to crisis assessment and documentation.