Case Manager: Coordinate Care & Community Resources

LaSante Health Center; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

LaSante Health Center in New York is seeking a compassionate Case Manager to help patients address social, financial, and healthcare-related needs. The role connects patients with community resources and coordinates with the clinical care team.

You will assess needs, develop service plans, assist with applications and referrals, and track progress, ensuring timely access to benefits and services for vulnerable individuals.

Qualifications

• Experience in case management, social services, healthcare, or related field.
• Familiarity with NYC resources and public-benefit programs.
• Strong communication, organization, documentation, and follow-up skills.
• Ability to work compassionately with vulnerable individuals and families.
• Bilingual abilities are advantageous.

Responsibilities

• Assess patients' needs and develop individualized service plans.
• Connect patients with food, housing, transportation, benefits, and other resources.
• Assist with applications, referrals, and required documentation.
• Follow up with patients and community organizations to ensure access.
• Coordinate care with therapists, medical providers, and team members.
• Document all patient interactions, referrals, outreach, and follow-up activities.
• Track patient needs, referrals, deadlines, and progress.

Skills

Case management

Communication skills

Documentation

Follow-up

Coordination

Empathy

Education

High school diploma or equivalent

Job description

LaSante Health Center in New York is seeking a compassionate Case Manager to help patients address social, financial, and healthcare-related needs. The role connects patients with community resources and coordinates with the clinical care team.

You will assess needs, develop service plans, assist with applications and referrals, and track progress, ensuring timely access to benefits and services for vulnerable individuals.