Case Manager: Client Advocate & Resource Navigator

CAMBA; New York (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

CAMBA in New York City is seeking a dedicated caseworker to conduct intake, assessments, and ongoing planning for clients in need. The role requires documenting encounters, coordinating services, and advocating for client access to housing, healthcare, and benefits.

The position emphasizes collaboration with clients to revise independent living plans and to connect them with internal and external resources, while maintaining precise records in CARES and paper files.

Responsibilities

• Conduct initial intake and assessment of clients’ needs and periodic re-assessments.
• Create and maintain client electronic and paper files.
• Prepare initial psychosocial evaluation and update according to regulations.
• Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).
• In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.
• Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.).
• Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file.
• Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.).
• May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for client with referral organizations.
• May escort clients to appointments (educational, medical, social service, etc.).
• May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.

Job description

CAMBA in New York City is seeking a dedicated caseworker to conduct intake, assessments, and ongoing planning for clients in need. The role requires documenting encounters, coordinating services, and advocating for client access to housing, healthcare, and benefits.

The position emphasizes collaboration with clients to revise independent living plans and to connect them with internal and external resources, while maintaining precise records in CARES and paper files.