Case Manager & Client Advocate for DV & Housing

Volunteers of America-Greater New York; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

Volunteers of America000 Greater New York is seeking a Case Manager/Client Care Coordinator to assess needs, link clients to services, and provide advocacy and supportive counseling within VOAs Case Management Model. The role may include supervision of direct care staff, and focuses on helping clients achieve their individual service plans.

This full-time position at Victory I housing program offers a comprehensive benefits package including medical, dental, vision, retirement, tuition

Qualifications

• Associate's degree or 60 college credits in Human Services, or a High School Diploma/GED with 2 years of related experience.
• Demonstrated verbal and written communication skills and basic computer skills.

Responsibilities

• Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
• Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
• Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
• Provide aftercare to assigned clients who have been placed/discharged from the facility.

Skills

Verbal communication

Written communication

Computer literacy

Education

Associates degree or 60 college credits in Human Services

High School Diploma or GED

Job description

Volunteers of America000 Greater New York is seeking a Case Manager/Client Care Coordinator to assess needs, link clients to services, and provide advocacy and supportive counseling within VOAs Case Management Model. The role may include supervision of direct care staff, and focuses on helping clients achieve their individual service plans.

This full-time position at Victory I housing program offers a comprehensive benefits package including medical, dental, vision, retirement, tuition