Case Manager

Volunteers of America Greater New York; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to provide essential services within their Case Management Model. This role involves assessing clients' strengths and needs, developing personalized service plans, and offering supportive counseling to help clients achieve their goals. The organization is committed to ending homelessness and provides a comprehensive benefits package, including medical, dental, and vision coverage, as well as tuition reimbursement and paid time off. Join a team that values your contributions and supports your professional growth.

Benefits

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Qualifications

• Bachelor’s degree or 60 college credits plus two years relevant experience.
• Demonstrated ability in verbal and written communication.

Responsibilities

• Manage the client intake and assessment process.
• Develop individual service plans with clients.
• Document case management activities and collect service data.

Skills

Verbal Communication

Written Communication

Basic Computer Skills

Education

Bachelor’s Degree

60 College Credits

Job description

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs , and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Case Manager

The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes. May include supervision of direct care staff.

Dove House is a program that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Minimum Qualifications:

• Bachelor’s degree or 60 college credits plus two years relevant experience.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

Case Manager Principal Responsibilities:

Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.

Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.

Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.

Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

Please note: Benefits for part-time employees may vary.

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!