Case Manager: Client Advocacy & Service Coordination

Seven Counties; Louisville (KY); On-site; USD 42,000 - 58,000; Full time

Job summary

Seven Counties is seeking a qualified social services professional to perform comprehensive client assessments and help develop service plans aligned with assessments. The role includes arranging services, making referrals, monitoring progress, and advocating to expedite entitlements.

You will document case records and coordinate with supervisors and providers to ensure optimal client outcomes. The position requires a Bachelor’s degree in a relevant field and completion of required case

Qualifications

• Bachelor's degree in a relevant field is required.
• State-required case management/service coordination course must be completed within six months of employment.

Responsibilities

• Conducts and documents comprehensive assessment of client and/or client's needs.
• Participates in development of client's service plan, consistent with assessment.
• Arranges for delivery of needed services, as identified in assessment.
• Assists client in accessing needed services through referrals or linkages.
• Monitors client's progress by making referrals and tracking appointments, performing follow-ups and reassessments.
• Performs advocacy activities on behalf of client, including writing letters to expedite entitlement payments.
• Prepares and maintains case records documenting contacts and progress in accordance with standards.
• Provides case consultation with service providers/collaterals to determine status and progress.
• Communicates with supervisor about case management, resourcing, and development of resources.
• Provides psychosocial education to clients and families to increase understanding of illness or social situation.
• Performs crisis assistance and coordinates emergency referrals and services.
• May serve as Primary Case Coordinator (PCC) depending on skill and autonomy.

Education

Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field

Completion of state-required case management/service coordination course within six months of date of employment

Job description

Seven Counties is seeking a qualified social services professional to perform comprehensive client assessments and help develop service plans aligned with assessments. The role includes arranging services, making referrals, monitoring progress, and advocating to expedite entitlements.

You will document case records and coordinate with supervisors and providers to ensure optimal client outcomes. The position requires a Bachelor’s degree in a relevant field and completion of required case