Targeted Case Manager - Adults Outpatient West

Seven Counties Services; Shawnee (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

Seven Counties Services seeks a dedicated case manager to assess client needs, develop service plans, and coordinate care across providers. You will facilitate access to services, monitor progress, and ensure timely documentation in accordance with regulatory standards.

The role emphasizes crisis intervention, client education, and collaboration with supervisors while supporting adults in a human-service setting in Kentucky.

Qualifications

• Bachelor’s degree in Social Work or related field.
• Completion of state-required case management course within six months of employment.
• One year of full-time experience directly with adults in a human service setting (Master’s degree allowed).

Responsibilities

• Assess client and document needs.
• Develop service plans consistent with assessment.
• Arrange delivery of needed services identified in assessment.
• Assist client with referrals or linkages to services.
• Monitor progress and follow-up on services rendered.
• Provide crisis intervention and emergency referrals.
• May serve as Primary Case Coordinator (PCC).
• Document contacts and progress in case records per standards.
• Communicate with supervisor about case management, resources, and collaboration.
• Provide psychosocial education to clients and families.

Skills

Assessment

Advocacy

Case coordination

Documentation

Client communication

Education

Bachelor’s degree in Social Work or related field

State-required case management course

Job description

Essential Job Functions

• Conducts and documents comprehensive assessment of client and/or client’s needs.
• Participates in development of client’s service plan, consistent with assessment.
• Arranges for delivery of needed services, as identified in assessment.
• Assists client in accessing needed services through, for example, referrals or linkages.
• Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
• Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
• Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards.
• Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress).
• Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
• Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation.
• Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
• May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.

Education

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
• Completion of state-required case management/service coordination course within six months of date of employment.

Experience

• Adult Division: At least one (1) year of full-time employment experience post Bachelor’s working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master’s degree, no experience.

Employment Type

Time Type: Full time

Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives.

At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits.

In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.