Case Manager - CILA

Metropolitan Family Services; Illinois; On-site; USD 40,000 - 46,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to join their team. This role is pivotal in empowering families by conducting client assessments, developing personalized service plans, and providing essential advocacy and counseling. With a focus on community engagement and support, you will work collaboratively with diverse populations and utilize your skills to make a meaningful impact. The organization values professional development and offers a comprehensive benefits package, making this an exciting opportunity for those looking to grow in the social services field. If you are passionate about helping others and want to contribute to community well-being, this position is for you.

Benefits

Medical Coverage Options

Dental Insurance

Vision Insurance

Life Insurance

Short and Long Term Disability Insurance

401K Plan with Matching

Paid Holidays

Paid Time Off

Professional Development

Employee Assistance Program

Qualifications

• 1+ year of case management experience in social services is required.
• Bachelor's degree in a related field is mandatory.

Responsibilities

• Conduct comprehensive client assessments and develop service plans.
• Provide advocacy and case management to clients and families.
• Collaborate with community resources for client support.

Skills

Client Assessment

Crisis Management

Advocacy

Case Management

Counseling

Resource Utilization

Documentation

Diversity Engagement

Education

Bachelor's Degree in Social Work

Bachelor's Degree in Counseling

Bachelor's Degree in Psychology

Tools

Electronic Health Records (EHR)

Health Population Platforms

Job description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a Case Manager role at CILA.

Shift Details: M- F; 3PM - 11PM

SALARY: The average starting salary for this position will fall in the range of $40,000 and $46,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

• Using intermediate level skills, conducts comprehensive client assessment: works with more complex cases.
• Develops a written service plan with the client to meet client need, specifying goals to be achieved and services to be pursued.
• Supplements/service plans to meet client needs.
• As appropriate, provides advocacy, case management, and supportive counseling to individuals, families, and groups in coping with environment and interpersonal relationship issues.
• Uses expanded knowledge of resources and helps clients utilize them. Works collaboratively with community resources.
• Handles emergency and crisis situations within target population.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Reassess and monitors client situation and adequacy of service plan.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• With supervisory approval, authorizes limited amounts of financial assistance to own clients.
• Identifies systems issues and reports to Program Director as appropriate. May work with community groups and may carry a special community assignment.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Maintains competencies in working with diverse populations in order to successfully engage clients in assessments, service/care planning and referral and linkage.
• Completes documentation/data entry on services rendered, attempted contacts, staffing, supervision, etc. in EHR and health population platforms in a timely manner.
• Works effectively with diverse staff and service populations.
• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES:

• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Requires mobility to work with community-based caseload.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.

QUALIFICATIONS:

• Bachelor's Degree in Social Work, Counseling, Psychology, or related field from an accredited college or university required.
• 1+ year of case management experience in a social service or healthcare setting required.
• Crisis stabilization experience preferred.
• Bilingual in Spanish preferred.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screening and criminal background checks.
• Ability to work evening and weekend hours.

TRANSPORTATION/TRANSPORTATION REQUIREMENTS:

• Community based work.
• Must have access to a vehicle, valid driver's license and proof of insurance to perform essential job functions.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
• The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
• The employee may occasionally lift and/or move up to 50 pounds.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package.

• Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time): HMO, PPO, and HSA (PPO).
• ZERO: A free benefit for BCBS PPO members that helps find the least expensive option for medical services.
• MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment.
• Teladoc services provided to all employees: A no-cost benefit providing general medicine and behavioral health services, no insurance necessary.
• Dental HMO and PPO options through Guardian Dental.
• VSP vision insurance with one of the largest networks in the Chicago-land area.
• Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost options.
• Company-paid individual Short Term Disability (STD) and Long-Term Disability (LTD) insurance.
• Five Flexible Spending Account (FSA) options ranging from Health to Contribute your pre-tax dollars where you need them the most.
• Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of eligibility.
• 12 paid Holidays.
• Starting with 15 days of PTO, maxing at 30 days after 3 years of service.
• Training and Professional Development Plan with E-Learning.
• Pet Insurance options for your furry (or non-furry) friends.
• Comprehensive Employee Assistance Program (EAP).
• Free Will preparation services.
• On-staff notary available to employees.
• ALEX, AI-powered assistance that will make your benefit decisions seamless.

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Qualifications Education:

Required: Bachelor's

Experience:

Required: 1 year case management experience in a social service or healthcare setting.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)