Case Manager — Christ-Centered Support for Stability

CrossNet Ministries; New Holland (Lancaster County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance Stipend

Vision Insurance

Paid Time Off

Paid Holidays

Simple IRA Retirement Plan

Life Insurance

Paid Retreat Days

Mileage and Cell Phone Reimbursement

Job summary

CrossNet Ministries in New Holland, PA, is seeking a Case Manager to walk alongside individuals and families, providing trauma-aware, strengths-based support and connecting them with CrossNet programs and community resources.

You will conduct intakes, develop individualized service plans, document progress, and collaborate with program staff to improve participant outcomes while maintaining confidentiality and accurate records in a Christ-centered nonprofit setting.

Qualifications

• Bring 2+ years of experience in case management, social services, or a community support role.
• Holds a bachelor's degree; Social Work, Human Services, Psychology, or a related field is preferred.
• Demonstrates faith-driven ethics and ability to work in a Christ-centered setting.

Responsibilities

• Provide trauma-aware, strengths-based case management to individuals and families, managing multiple cases.
• Conduct intakes, assessments, and ongoing check-ins to set goals and track progress.
• Develop individualized service plans and connect participants with CrossNet programs and community resources.
• Document interactions, referrals, services, and outcomes while maintaining confidentiality.
• Collaborate with staff and leadership to coordinate care and support reporting needs.
• Improve workflows, intake processes, and documentation by identifying trends and gaps.
• Support programs and community initiatives including outreach, food distribution, and emergency assistance.
• Represent CrossNet during home visits, community meetings, and partner collaborations.

Skills

Case management

Interpersonal skills

Organizational skills

Education

Bachelor's degree in Social Work / Human Services / Psychology

Job description

CrossNet Ministries in New Holland, PA, is seeking a Case Manager to walk alongside individuals and families, providing trauma-aware, strengths-based support and connecting them with CrossNet programs and community resources.

You will conduct intakes, develop individualized service plans, document progress, and collaborate with program staff to improve participant outcomes while maintaining confidentiality and accurate records in a Christ-centered nonprofit setting.