Case Manager - Behavioral Health Discharge Planning

Aurora-SAN-Diego; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401K retirement plan

Health insurance

Vision insurance

Dental insurance

Pet insurance

HSA & DCA

Life insurance

PTO plan

Holiday premium pay

PTO cash out

Sick pay

Disability—short & long-term

Tuition reimbursement

Employee assistance program

ID theft protection

Employee appreciation events

Employee discounts

Job summary

Aurora-SAN-Diego is seeking a Case Manager to provide direct and indirect patient care within an active-duty inpatient behavioral health program. You will coordinate individualized discharge plans, drive multidisciplinary collaboration, and ensure smooth transitions to appropriate levels of care.

The role requires collaboration with clinical teams, careful documentation, and effective communication with patients and families.

Qualifications

• Bachelor’s degree in Psychology, Social Work, or a related clinical field.
• Strong oral and written communication skills.
• Ability to work independently and collaboratively within an interdisciplinary treatment team.
• Familiarity with community resources relevant to behavioral health patients.
• Knowledge of chronic mental illness and associated care challenges.
• Understanding of legal holds (e.g., 5150, 5250, 5270).

Responsibilities

• Collaborate with the multidisciplinary clinical team to address patient care concerns and barriers to discharge, actively participating in treatment planning and case discussions.
• Develop and implement individualized discharge plans by leveraging treatment team insights, patient charts, and aftercare needs assessments.
• Coordinate and schedule follow-up appointments, referrals to appropriate levels of care (e.g., PHP, IOP), and family or outpatient treatment team meetings.
• Identify and connect patients with community resources, such as crisis homes or mental health practitioners, to support post-discharge needs.
• Communicate discharge plans effectively to patients, families, and external agencies to ensure a safe and supported transition.
• Document all patient interactions, treatment plans, and discharge planning activities accurately and promptly in the medical record.
• Assist with utilization review processes, addressing challenges and proposing solutions to ensure compliance and continuity of care.
• Schedule family sessions, or outpatient treatment team meetings as needed.
• Maintain professional and effective communication with internal team members and external stakeholders, including clinics and community resources.
• Perform administrative tasks, including faxing, filing, preparing reports, and maintaining legal logs (e.g., for holds such as 5150, 5250, 5270) LPS Reports and Homeless log.
• Monitor and address patient needs during treatment to support their care plan and recovery goals.
• Attend clinical treatment team meetings as required to provide updates and contribute to patient care planning.

Skills

Oral and written communication

Independent and collaborative work

Behavioral health resources knowledge

Understanding of legal holds

Discharge planning

Education

Bachelor’s degree in Psychology, Social Work, or related clinical field

Job description

Aurora-SAN-Diego is seeking a Case Manager to provide direct and indirect patient care within an active-duty inpatient behavioral health program. You will coordinate individualized discharge plans, drive multidisciplinary collaboration, and ensure smooth transitions to appropriate levels of care.

The role requires collaboration with clinical teams, careful documentation, and effective communication with patients and families.