Discharge & Aftercare Case Manager - Behavioral Health

Summit BHC; Green Bay (WI); On-site; USD 48,000 - 68,000; Full time

Job summary

Willow Creek Behavioral Health seeks a Case Manager to support the clinical services department by providing case management across units. You will handle discharge resource connections, aftercare planning, and coordinate with referral sources and providers to ensure ISP-aligned care.

The role requires collaboration with the treatment team, documentation of services, and timely coordination of community resources for housing, employment, and psychiatric/therapy services.

Qualifications

• Bachelor’s Degree in a behavioral health area, marketing, business administration or related field is preferred.
• One or more years in Behavioral Health is preferred.
• Previous experience in case management is preferred.

Responsibilities

• Participates in the development of the service plan.
• Implements appropriate activities and/or programs.
• Implements services to patients per the ISP and case manager scope.
• Coordinates aftercare service plan with patient/family and explains options.
• Maintains comprehensive clinical records and discharge planning documentation.
• Coordinates releases and faxing records to providers.
• Arranges referrals and connections for mental illness/substance use with community resources.
• Engages with the treatment team to ensure ISP services are implemented.
• Coordinates eligibility screening for financial entitlements (AHCCCS, SSI/SSD).
• Ensures discharge planning begins at admission and develops transition and aftercare plans.

Education

Bachelor’s Degree in a behavioral health area, marketing, business administration or related field

Job description

Willow Creek Behavioral Health seeks a Case Manager to support the clinical services department by providing case management across units. You will handle discharge resource connections, aftercare planning, and coordinate with referral sources and providers to ensure ISP-aligned care.

The role requires collaboration with the treatment team, documentation of services, and timely coordination of community resources for housing, employment, and psychiatric/therapy services.