Case Manager - Atlanta

Thompson Law; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

FSA/HSA

401(k) with employer matching

Paid time off

Life insurance

Mon-Fri schedule

Job summary

Thompson Law seeks a Case Manager in Atlanta to coordinate medical treatment for personal injury clients, ensuring timely care and smooth communication with attorneys, clients, and insurance adjusters.

Ideal candidates have 3+ years in a personal injury law setting, strong attention to detail, and proficiency with legal case management software. English/Spanish bilingual skills are preferred. Monday–Friday, with comprehensive benefits and growth opportunities.

Qualifications

• 3+ years of experience in a law firm with personal injury experience or related field (EMT, nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (Preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.

Responsibilities

• Manage treatment coordination for personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurers, and other parties to obtain medical information.
• Monitor and coordinate clients' medical treatment progress and appointments.
• Review and organize medical records, bills, and documentation.
• Maintain case management records and conduct basic legal research as needed.
• Stay updated on medical treatment protocols and healthcare regulations.
• Provide excellent customer service to clients and partners.

Skills

Case management

Communication

Attention to detail

Independent & collaborative work

Tools

Legal case management software

Job description

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to a preventable tragedy while providing our clients with world‑class service and record‑setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.

Thompson Law, a nationally growing personal injury firm based in Dallas, seeks a Case Manager to join the Atlanta team!

Position Overview

This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.

Responsibilities

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Qualifications

• 3+ years of experience in a law firm with personal injury experience or an injury‑related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (Preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient in administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and the ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast‑paced environment.
• Ethical and professional conduct with a commitment to maintaining client confidentiality.

Total Compensation Package

• Salary + Bonus
• Employee Health Insurance premium 100% paid by the firm
• Dental & Vision
• FSA/HSA
• Generous paid time off and paid holidays
• 401(k) with employer matching
• Basic life insurance 100% paid by the firm
• Monday to Friday work schedule with no weekends

Application

If you're ready to contribute your talents as part of one of the fastest-growing personal injury firms while enhancing your skills within a dynamic environment—apply today!